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This role leads customer service and demand planning functions, driving seamless order fulfilment, accurate forecasting, and best-in-class customer experience. You'll own key supply chain performance metrics while leading teams, improving processes, and shaping customer-centric solutions that create competitive advantage.
Join a global operations team managing end-to-end order fulfilment processes for international customers, from purchase order receipt through to shipment and delivery. This role offers exposure to export documentation, cross-border trade operations, and stakeholder management across the Americas region.
This role focuses on driving operational excellence initiatives within a fast-paced fulfilment environment, improving productivity, efficiency, and cost structures. You will lead projects, analyse performance metrics, and collaborate across multiple teams to optimise end-to-end operations.
The Customer Service Order Management - Thai Speaker will be responsible for managing order processing and ensuring seamless communication with Thai-speaking clients in the life science industry. Based in Malaysia, this role focuses on providing exceptional customer service and efficient supply chain support.
The Customer Service Order Management - Spanish Speaker will play a key role in managing customer orders and ensuring smooth communication with Spanish-speaking clients in the life science industry. This position is based in Malaysia and requires strong organisational and language skills to support procurement and supply chain operations.
The role of Customer Service Order Management - Italian Speaking in the Life Science industry involves managing customer orders and ensuring seamless communication to meet client requirements. Based in Malaysia, this permanent position requires proficiency in Italian and a keen understanding of procurement and supply chain processes.
The Customer Service Order Management - Polish Speaker role in the Life Science industry involves managing customer orders efficiently and ensuring smooth communication with Polish-speaking clients. Based in Malaysia, this position supports the Procurement & Supply Chain department to deliver exceptional service.
The Customer Service Order Management - French Speaking - Night Shift position in Singapore's life science industry focuses on managing customer orders and ensuring smooth communication with French-speaking clients. This role requires attention to detail and the ability to handle order-related queries efficiently during night shifts.
The role of Customer Service and Logistics Manager focuses on driving supply chain improvements across the APAC and NA regions. Based in Kuala Lumpur within the industrial and manufacturing industry, this position requires expertise in optimising supply chain processes.
Manage end-to-end Order-to-Cash processes while ensuring excellent customer service and operational efficiency. Collaborate with internal teams, customers, and logistics partners to drive customer satisfaction and continuous improvement.
Our client is a globally established organisation with a strong Shared Services Centre in Malaysia, supporting logistics and supply chain operations across international markets.With ongoing expansion, the team is hiring to support global shipment operations, particularly within EMEA markets.
Lead a customer fulfilment team supporting customers across the APAC region, ensuring a seamless experience from order placement through to delivery and issue resolution. Partner with cross-functional stakeholders to drive service excellence, operational efficiency, and customer satisfaction.
The Customer Service Executive (APAC) will manage customer inquiries, process orders, and ensure seamless communication with stakeholders across the region. This role is ideal for those who thrive in a fast-paced environment and have a passion for delivering excellent service in the life science industry.
Join a newly established regional customer service leadership team responsible for driving customer experience, operational excellence, and service transformation across multiple markets. This role offers the opportunity to shape customer service strategy, lead a high-performing team, and spearhead digitalization initiatives within a global multinational environment.
The Project Manager plays a strategic and operational role in driving advanced analytics and Integrated Business Planning (IBP) across Southeast Asia.
The Supply Chain Project Delivery Manager plays a pivotal role in delivering strategic programmes and projects that underpin key business processes across Strategy, Demand, Sourcing, and Contracting.
This role is responsible for ensuring accurate invoice processing, resolving billing-related queries, and supporting seamless coordination with customers, internal stakeholders, and international offices.
We are seeking a proactive and detail-oriented Customer Service Officer to support end-to-end Order-to-Cash (OTC) operations and deliver high-quality service to business customers. This role acts as a key point of contact for customer accounts, ensuring smooth operations, issue resolution, and strong relationship management.
This role supports a large-scale ERP system implementation by ensuring customer operations and sales processes continue smoothly throughout the transition. You will work closely with sales, supply chain, and cross-functional teams to manage customer readiness, support onboarding activities, and maintain operational continuity during system deployment.
The role involves managing end-to-end shipping operations while coordinating with customers, port authorities, and internal teams to ensure smooth logistics processes. It also focuses on delivering excellent customer service, handling documentation accurately, and communicating with international stakeholders.
This role is responsible for leading customer service and operations teams within a global shipping environment, ensuring consistent service delivery and operational performance. It is ideal for experienced operations leaders who are comfortable managing large, layered teams and driving results in a fast-paced, service-driven organisation.
This role will be responsible for ensuring product availability, managing logistics partners, monitoring supply performance, and driving operational excellence across the supply chain network.
The Supply Chain Management Manager oversees end-to-end country SCM operations, including demand and supply planning, order management shared services, logistics, and trade compliance, while aligning local execution with regional and Japan HQ strategies. The role acts as a strategic business partner, leading teams and stakeholders to drive efficiency, compliance, inventory optimisation, and continuous process improvement across the supply chain
This role focuses on managing end-to-end order-to-cash operations, ensuring accurate order processing, timely delivery coordination, and strong customer service support. It is ideal for candidates who enjoy working in structured, process-driven environments with exposure to SAP, logistics, and regional operations.
This role focuses on managing customer orders, communication, and issue resolution within a B2B environment. It is ideal for candidates looking for a structured customer service role beyond traditional call centre work.
The role of Call Centre - Tagalog Speaker involves providing excellent customer service by addressing inquiries and resolving issues effectively in the FMCG industry. This is an exciting opportunity to leverage your language skills and deliver support to customers in a fast-paced environment.
The Order Management - Portuguese Speaker role is essential for providing top-notch service to Portuguese-speaking clients in the life science industry. This permanent position is ideal for individuals passionate about customer service and committed to delivering a seamless client experience.
This role is responsible for managing end‑to‑end logistics operations, including PO lifecycle, shipment bookings, and coordination with overseas agents to ensure timely delivery and service performance. It also involves acting as a key escalation point, monitoring KPIs, and proactively identifying and resolving supply chain risks while maintaining strong communication across regional teams and stakeholders.
The Transport role in the Procurement & Supply Chain department within the Industrial/Manufacturing industry involves managing logistics operations to ensure efficient and timely delivery of goods. This permanent position offers an opportunity to contribute to supply chain optimisation and effective operations.
Our client is seeking an IT Application Engineer (ERP Support Engineer) to provide functional and technical support for their ERP platform across multiple business functions. This role will work closely with users from manufacturing, supply chain, finance, procurement, and operations to resolve system issues, support enhancements, and drive process improvements.
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