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Global Order Management - (SAP | Mandarin Speaker)

Kuala Lumpur Permanent MYR68,000 - MYR78,000 per year Work from Home or Hybrid View Job Description
This role focuses on managing end-to-end order-to-cash operations, ensuring accurate order processing, timely delivery coordination, and strong customer service support. It is ideal for candidates who enjoy working in structured, process-driven environments with exposure to SAP, logistics, and regional operations.
  • Hybrid Arrangement (3 + 2 Days WFH)
  • Global MNC Exposure | Regional Operations

About Our Client

A leading global manufacturing organisation with a strong presence across Asia-Pacific, Europe, and the Americas. The company operates a structured supply chain and CS model, supporting regional and international markets through integrated order-to-cash operations, logistics management, and cross-functional coordination to ensure seamless business execution.

Job Description

  • Manage end-to-end order processing including order creation, purchase order handling, payment follow-ups, and billing activities.
  • Coordinate delivery schedules, shipment creation, and transportation arrangements to ensure timely fulfilment.
  • Monitor shipping status and support import/export coordination for regional deliveries.
  • Act as the main point of contact for customer inquiries, requests, and order-related issues.
  • Handle customer complaints and ensure resolution in accordance with defined procedures.
  • Collaborate with internal teams across sales, finance, supply chain, and shared services.
  • Track order progress, identify delays or operational issues, and escalate where necessary.

The Successful Applicant

A successful Order Management Specialist (Mandarin Speaker) should have:

  • A successful Order Management Specialist should have:
  • A Diploma or degree in Supply Chain, Logistics, Business, or a related field.
  • 1-4 years of experience in order management, customer service, or order-to-cash operations.
  • Hands-on experience with SAP systems is required.
  • Strong communication skills in Mandarin and English for stakeholder coordination.
  • Good understanding of end-to-end order processing and supply chain workflows.
  • Strong coordination skills with multiple internal and external stakeholders.

What's on Offer

  • Competitive salary package aligned with experience.
  • Hybrid working arrangement (3 days office / 2 days work from home).
  • Comprehensive medical coverage and hospitalisation benefits.
  • Group insurance including life and personal accident protection.
  • Exposure to regional operations and cross-functional stakeholders.
  • Opportunity to work in a structured SAP-driven environment.
  • Stable permanent role within a global MNC setting.



If you are a motivated and detail-oriented professional with a passion for procurement and supply chain, apply now to become an MNC Order Management Specialist!

Contact
Kai Jiunn Liong
Quote job ref
JN-052026-7015140
Phone number
+603 2302 4071

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Kai Jiunn Liong
Consultant contact
+603 2302 4071
Job Reference
JN-052026-7015140
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.