Customer Service Order Management - Italian Speaking

Selangor Permanent MYR59,400 - MYR72,600 per year View Job Description
The role of Customer Service Order Management - Italian Speaking in the Life Science industry involves managing customer orders and ensuring seamless communication to meet client requirements. Based in Malaysia, this permanent position requires proficiency in Italian and a keen understanding of procurement and supply chain processes.
  • Be part of a globally recognized organization
  • Hybrid Working Arrangement

About Our Client

A company in the Life Science industry located in Malaysia.

Job Description

  • Coordinate and process customer orders accurately and efficiently.
  • Ensure timely communication with clients to address inquiries and provide updates.
  • Collaborate with internal teams to meet customer requirements and resolve issues.
  • Monitor and manage order fulfillment to ensure timely delivery.
  • Maintain accurate records of orders and customer interactions in the system.
  • Identify and address potential delays or challenges in the order management process.
  • Provide support for post-sales activities, including returns and replacements.
  • Communicate effectively in Italian to liaise with Italian-speaking clients.

The Successful Applicant

A successful Customer Service Order Management - Italian Speaking professional should have:

  • Proficiency in Italian, both written and spoken.
  • Knowledge of procurement and supply chain processes.
  • Strong organisational and communication skills.
  • Attention to detail and accuracy in handling customer orders.
  • Ability to work effectively in a busy environment.
  • Problem-solving skills to address customer concerns proactively.

What's on Offer

  • Contractual bonus provided.
  • Additional language allowance for Italian proficiency.
  • Shift allowance included.
  • Open to fresh graduates.



If you are fluent in Italian and have a passion for customer service within the Life Science industry, we encourage you to apply for this role in Malaysia.

*Only for local Malaysian and Spouse Visa holder

Contact
Shelyn Hiew
Quote job ref
JN-072026-7067686
Phone number
+603 2302 4093

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Selangor
Contract Type
Permanent
Consultant name
Shelyn Hiew
Consultant contact
+603 2302 4093
Job Reference
JN-072026-7067686

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.