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Customer Service Order Management - Thai Speaker

Selangor Permanent MYR45,000 - MYR55,000 per year View Job Description
The Customer Service Order Management - Thai Speaker will be responsible for managing order processing and ensuring seamless communication with Thai-speaking clients in the life science industry. Based in Malaysia, this role focuses on providing exceptional customer service and efficient supply chain support.
  • Be part of a globally recognized organization
  • Hybrid Working Arrangement

About Our Client

An organisation operating in the life science industry, located in Malaysia.

Job Description

  • Process customer orders accurately and efficiently within the procurement and supply chain department.
  • Act as the primary point of contact for Thai-speaking clients, addressing inquiries and resolving issues promptly.
  • Coordinate with internal teams to ensure timely delivery of orders and adherence to service standards.
  • Maintain accurate records of customer interactions and order details in the system.
  • Monitor inventory levels and communicate with relevant teams to prevent stock shortages.
  • Handle order amendments, cancellations, and returns in line with company policies.
  • Provide regular updates to customers regarding order status and delivery schedules.
  • Support the team in achieving performance targets and continuous improvement initiatives.

The Successful Applicant

A successful Customer Service Order Management - Thai Speaker should have:

  • Proficiency in both Thai and English languages, with excellent communication skills.
  • Experience in customer service or order management, preferably within the life science industry.
  • Familiarity with supply chain processes and order management systems.
  • Strong organisational skills and attention to detail.
  • Ability to work effectively in a busy environment and manage multiple priorities.
  • A proactive approach to problem-solving and customer satisfaction.

What's on Offer

  • Contractual bonus to recognise your contributions.
  • Language allowance for Thai language proficiency.
  • Shift allowance to support flexible working hours.
  • Open to fresh graduates.



If this role aligns with your skills and interests, we encourage you to apply.*Only for local Malaysian and Spouse Visa holder

Contact
Shelyn Hiew
Quote job ref
JN-072026-7067687
Phone number
+603 2302 4093

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Selangor
Contract Type
Permanent
Consultant name
Shelyn Hiew
Consultant contact
+603 2302 4093
Job Reference
JN-072026-7067687

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.