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As a Specialist in International Insurance, you will ensure smooth customer and broker interactions, oversee key performance metrics (e.g., policy issuance and premium collection), maintain data accuracy, and uphold policy consistency for global clients. You will also address complex queries, support relationships with insurance partners, and adhere to operational protocols.
Ensures effective risk and control management in AFC Ops by overseeing workforce metrics, quality control, and reporting while maintaining strong First Line of Defence ownership. Leads organizational transformation by implementing policy, process, and technology changes, monitoring performance, and integrating new capabilities.
We are seeking an Associate Director, Client Operations, Fund Administration. This role offers an exciting opportunity to lead and manage client operations within our fund administration department, ensuring the delivery of high-quality services to our clients.
This position, SE / AM - Fixed Income, Forex, Money Market, is a challenging and rewarding role requiring a comprehensive understanding of the financial markets. The successful candidate should be highly proficient in managing financial instruments, executing strategies with strong understanding of macroeconomic fundamentals and research.
The Associate will provide essential support in managing various consultancy, strategy, and transformation projects within diverse industries in Malaysia and also within the Asia Pacific region. The successful candidate will be expected to contribute to team efforts, assist the Practice Lead to formulate strategy, maintain client relationships, and ensure successful project delivery.
To conduct review or perform first level investigations on customers' where alerts have been generated, in accordance with their name profiles. Such customers within Group Wholesale Banking are customers typically classified as non-individuals.
This role offers an exciting opportunity to lead and manage client operations within our fund administration department, ensuring the delivery of high-quality services to our clients.
his role supports and leads Accounts Payable functions in the Finance Center of Excellence (COE), working with the Associate Director to deliver high-quality, consistent service across APAC Finance teams. It involves recruiting and mentoring a high-performing team, supporting process and system migrations, and ensuring effective internal controls and governance
The role is responsible for planning and managing resources effectively to meet daily operations requirements, monitoring of operations performance to ensure the team meeting SLA at all times and maintaining a high standard of operations control and compliance within the division. He/She will lead and manage the Card Operations Processing Centre team and related stakeholders.
Handles a full range of Cash Management products and services for the bank's Wholesale Corporate and Retail Customers across diverse industries and business segments.The key products and services include Inward and Outward Remittance, Inward and Outward Dollars MEPS Plus Payments, Corporate Account Opening & Maintenance, Corporate Business Internet Banking Setup & Maintenance and SWIFT Operations.
To ensure that the customer due diligence (CDD) program, incorporating customer identification and verification (ID&V), know your customer (KYC), anti-money laundering (AML) principles and Sanctions oversight are in place. The team will support the various business segments within Group Wholesale Banking comprising of Corporates and Financial Institutions in performing the CDD reviews.
The incumbent has to maintain effective and accurate financial management and statutory accounting, regulatory / Head Office reporting and other financial records in line with business objectives and requirements for APAC entities.
Michael Page are currently partnering with a subsidiary of a major global financial institution to recruit a Manager for their Loan Administration and Payments department, located in Kuala Lumpur. Offering a competitive salary, a supportive team environment, and the opportunity to step up into a management position - you don't want to miss out!
Responsible for managing the risk & control framework across the APAC Business, supporting the Head of Operations with control oversight.
The job holder is required to perform an end-to-end validation of the climate risk models . Validation work includes quantitative and qualitative assessment of model performance and specifications. Assessment of model components and outputs against the relevant climate risk stress testing regulations will be covered in the scope of this role.
We are seeking a VP2, AFC Operations to oversee Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements for customer onboarding and periodic reviews.
The Operational Risk incumbent serves as a centralized second line of defense unit tasked with offering oversight and support regarding operational risk and control across all segments and regions.
Managing the risk control management framework across the Global Business, supporting the Head of Operations with control oversight.
This position oversees financial closing, reporting, statutory and tax reporting, ensuring compliance with company policies. It holds responsibility for service performance, including monitoring third-party providers to ensure service levels are met.
This position is for a Senior Credit Risk Management in a FI Industry, who will be responsible for managing credit risk and ensuring the company's financial stability. The role will require significant expertise in risk management, analytical thinking, and problem-solving.
This role supports the Global Head/Director of High-Risk Client Management in overseeing end-to-end processes for identifying, reviewing, and managing high-risk clients. Responsibilities include risk assessment, enhanced due diligence (EDD), regulatory compliance, and governance to mitigate financial, regulatory, and reputational risks. The position ensures adherence to internal policies and external regulatory requirements.
Conducting Enhanced Due Diligence (EDD) on high-risk clients to assess alignment with AML Risk Appetite. Responsibilities include preparing client risk assessments, assigning risk ratings, identifying AML risks, and escalating issues as needed. The role involves collaborating with business partners, adhering to regulatory requirements, and contributing to the HRCM strategy while maintaining professional development.
A Team Manager in Loan Administration to support the US Business. Working hours: US market (New York hours) 9.00PM-6.00AM Daylight Savings: 10.00pm - 7.00amShift Allowance: RM1,800 per month
We are looking for someone with strong team management experience. Wholesale Operations handles testing projects- someone with project experience, handles UAT testing & strong in functional domain, eg, Cash/ Payment/ Trade/ Loans/ Channel ops would also be suitable for the role.
<ul><li>Implement new strategies and tactics with repossession vendors to improve recovery performance.</li><li>Manage & resolve the customer/dealer second level of escalations as per the escalation matrix.</li></ul>
Manager in Payment Operations for APAC
UAT Testing
Overseeing the fund accounting team that's responsible for delivering fund administration services to Private Equity and Real Estate.
This role involves developing, delivering, and supporting application system solutions, with responsibilities spanning unit and system testing, defect management, coding, documentation, and integration activities, primarily for in-house applications. It requires strong skills in Microsoft Dynamics, C#, .NET, integration technologies, and experience in application development - preferably within the banking industry.
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