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This role is responsible to act as a single point of contact for phone calls and tickets from Korean employees concerning IT issues and queries.
The IT Support Analyst's role is to provide a single point of contact for franchisee, store, and corporate end users to receive support and maintenance across the group's computing environment.
This role entails managing, implementing, supporting, and maintaining Back Office systems and their interfaces within the IB divisions, ensuring alignment with strategic initiatives. Additionally, active participation in project and enhancement deliverable is necessary to contribute to system improvements and development effectively.
Our client is looking for To manage, implement, support and maintain the various divisions Back Office systems and their interfaces in relation to the Company's strategic initiatives to support the Business Sectors to achieve the Company's goals and objectives. Actively involved in the project and enhancement deliverables.
This role is responsible to manage the Korean customer inquiries via phone, email and chats.
Assist in leading the SAP Technical Support team to deliver an efficient and effective SAP Basis system implementation, maintenance, and support activities.
This role is responsible to review the content for Korea market. Hence, it is required to speak, read and write in Korean.
This role is responsible for accurately and efficiently handling invoices for Korea market.
This role is responsible for managing Procure to Pay (P2P/PTP) or Order to Cash (OTC/O2C) related tasks for the Korean market
This role is responsible to manage the finance related task for Korea market. Hence it is required to speak, read and write in Korean.
Lead the development and implementation of IT risk management programs, ensuring alignment with organizational goals and standards. Conduct comprehensive IT risk assessments, document findings, and provide expertise in information security and technology risk management processes.
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