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Production Support Specialist

Kuala Lumpur Permanent Work from Home or Hybrid View Job Description
The Production Support Specialist will ensure the smooth operation and support of technology systems within the financial institution industry. This role requires a proactive approach to problem-solving and a commitment to maintaining system efficiency and reliability.
  • High‑impact role at the center of production stability
  • Career growth in a supportive , people‑first, globally recognized workplace

About Our Client

The employer is a large organization within the financial institution industry, known for its focus on innovation and delivering high-quality services. The company operates in Kuala Lumpur and is dedicated to providing excellent support to its technology-driven operations.

Job Description

  • Provide day-to-day support for technology systems within the domain.
  • Monitor system performance and troubleshoot any issues to ensure uninterrupted operations.
  • Collaborate with cross-functional teams to resolve technical challenges efficiently.
  • Identify and implement improvements to increase system reliability and performance.
  • Maintain detailed documentation of system changes and incident resolutions.
  • Assist in deploying updates and patches to ensure system security and functionality.
  • Respond promptly to system alerts and take appropriate actions to mitigate risks.
  • Provide training and guidance to users regarding system usage and best practices.

The Successful Applicant

A successful Production Support Specialist should have:

  • A strong background in technology and application support, ideally within the financial institution industry.
  • Excellent analytical and problem-solving skills to address technical issues effectively.
  • Knowledge of system monitoring tools and incident management processes.
  • The ability to work collaboratively within a team-oriented environment.
  • Strong communication skills to interact with various stakeholders.
  • A proactive mindset with a focus on delivering high-quality results.
  • A relevant educational background in technology or a related field.

What's on Offer

  • Opportunity to work in a hybrid environment, combining remote and on-site work in Kuala Lumpur.
  • Permanent position within a reputable organization in the insurance industry.
  • Access to professional growth opportunities and a supportive work culture.



If you are ready to take the next step in your career as a Production Support Specialist, we encourage you to apply today!

Contact
Jereimy Kennedy
Quote job ref
JN-032026-6962416
Phone number
+60323024092

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Insurance
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Jereimy Kennedy
Consultant contact
+60323024092
Job Reference
JN-032026-6962416
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.