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Senior Regional Product Support Engineer

Klang Permanent View Job Description
The Senior Regional Product Support Engineer will play a crucial role in providing technical expertise and support for farm management systems within the industrial/manufacturing sector. This role is based in Klang and requires a strong understanding of technology in agricultural operations
  • Great Career Enhancement
  • Competitive Salary Package

About Our Client

The organization is a large entity in the industrial/manufacturing industry, focusing on providing advanced technological solutions for agriculture. It is dedicated to innovation and offers opportunities to work with cutting-edge farm management systems.

Job Description

  • Provide technical support and troubleshooting for farm management and network systems.
  • Collaborate with regional teams to ensure the seamless implementation of products and services.
  • Conduct training sessions for clients and internal teams on product usage and best practices.
  • Monitor and resolve customer inquiries and issues in a timely manner.
  • Assist in the development and enhancement of farm management solutions.
  • Collect and analyze feedback from clients to improve product performance.
  • Prepare detailed reports on system performance and technical issues.
  • Maintain strong relationships with clients to ensure satisfaction and long-term collaboration.

The Successful Applicant

A successful Senior Regional Product Support Engineer should have:

  • A degree in Engineering, Computer Science, or a related field.
  • Proficiency in farm management systems and network technologies.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal abilities.
  • Willingness to travel regionally as required.
  • Experience in the industrial/manufacturing industry is an advantage.

What's on Offer

  • Performance bonus to reward exceptional contributions.
  • Permanent position with long-term career growth opportunities.
  • Exposure to advanced technologies in the industrial/manufacturing sector.
  • Supportive work environment in Klang.



If you are passionate about technology and agriculture, this is the perfect opportunity for you. Apply now to join a leading organization in the industrial/manufacturing industry!

Contact
Khatijah Mohamed Ismail
Quote job ref
JN-032026-6963230
Phone number
+60323024014

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Industrial / Manufacturing
Location
Klang
Contract Type
Permanent
Consultant name
Khatijah Mohamed Ismail
Consultant contact
+60323024014
Job Reference
JN-032026-6963230

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.