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Regional Sales Effectiveness Specialist

Malaysia Permanent MYR98,000 - MYR122,000 per year View Job Description
This role will drive commercial operations, sales effectiveness, and process excellence initiatives across multiple APAC markets. The role plays an important part in optimizing CRM systems, sales performance frameworks, reporting, commercial processes, and AI-enabled tools that improve commercial productivity.
  • Build Regional Commercial Excellence from the Ground Up
  • Spearhead AI-Powered Commercial Transformation

About Our Client

Our client is a well-established healthcare communications and medical marketing organization with a strong presence across the Asia-Pacific region. The company partners with healthcare and life sciences organizations to deliver medical communications, healthcare professional engagement, educational initiatives, and strategic marketing solutions.As part of its regional growth strategy, the business is investing in commercial excellence, data-oriented judgement making, process optimization, and AI-enabled capabilities to enhance operational effectiveness.

Job Description

  • Spearhead sales operations, KPI management, performance reporting, and commercial governance across regional markets.
  • Own CRM systems, ensuring data quality, process adherence, reporting accuracy, and user adoption.
  • Drive the development and implementation of AI-enabled commercial tools and automation initiatives.
  • Establish and improve commercial processes, SOPs, templates, approval workflows, and operational standards.
  • Work on pricing, deal evaluation, commercial studies, and business performance optimization.
  • Oversee RFP and proposal processes to ensure timely, compliant submissions.
  • Drive onboarding, training, knowledge management, and capability-building initiatives for commercial teams

The Successful Applicant

  • 6-10 years' experience in sales operations, commercial excellence, sales effectiveness, or commercial operations.
  • Strong hands-on CRM experience (Salesforce, HubSpot, Pipedrive, or similar).
  • Proven ability to build KPI frameworks, dashboards, reporting tools, and process improvements.
  • Experience partnering with technology teams on automation, AI, or internal system implementations.
  • Advanced skills with Excel and BI tools such as Power BI, Tableau, or Looker.
  • Regional or multi-country experience preferred.
  • Strong stakeholder management and project execution skills

What's on Offer

  • Opportunity to build regional commercial excellence from group up
  • Exposure to AI-oriented commercial transformation

If you are someone that enjoys studying data, using data to improve commercial operations and sales effectiveness, this is the role for you!

Contact
Jasmine Wong
Quote job ref
JN-092026-7106815
Phone number
+603 2302 4081

Job summary

Function
Marketing
Specialisation
CRM
What is your area of specialisation?
Media & Agency
Location
Malaysia
Contract Type
Permanent
Consultant name
Jasmine Wong
Consultant contact
+603 2302 4081
Job Reference
JN-092026-7106815

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.