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The CRM Manager role in the FMCG industry focuses on crafting impactful campaigns, driving customer lifecycle strategies, and optimising engagement through data‑backed decisions. This role blends creativity, analytical thinking, and a strong commercial mindset to bring CRM to life in a measurable and meaningful way.
A well-established ICT provider is currently on the lookout for Business Development Director for their CRM solutions for ASEAN region.
The Salesforce DevOps Engineer will manage the full lifecycle of CRM platforms, including configuration, development, deployment, and optimization, while ensuring smooth operations and implementing new functionalities. This Kuala Lumpur-based role involves collaborating with global teams to deliver innovative solutions using advanced tools and agile practices.
This role involves preparing forecasts, supporting sales and CRM teams with data management, and handling customer service tasks to maintain satisfaction. It also includes updating SOPs, assisting with system data, processing non-hire equipment orders, and managing customer documentation and reports.
The Operations Director will be responsible for leading the overall manufacturing and operational performance of the site, overseeing production, engineering, supply chain, quality and continuous improvement initiatives.This role will drive operational excellence, ensure consistent delivery performance, and strengthen manufacturing capabilities within a highly engineered, high-mix production environment.
Seeking a Head of Retail to lead and scale a growing pharmacy chain in Malaysia. The role suits a seasoned retail pharmacy leader with strong commercial and operational expertise. You will drive store productivity, strengthen retail excellence, ensure consistent execution, and partner with senior management to support long-term growth.
The Retail Director will oversee the strategic and operational aspects of retail activities, ensuring business objectives are met efficiently. This role requires strong leadership and expertise in the retail industry to drive growth and performance.
The Category Development Manager will drive category growth strategies, long‑term growth roadmaps and annual operating plans by leveraging deep shopper insights, market data, and competitive intelligence. This role involves collaborating with sales teams to optimize category performance and achieve business objectives.
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