Order Management Executive (Mandarin Speaker)

Kuala Lumpur Permanent Work from Home or Hybrid View Job Description
Join a global shared services team supporting end-to-end order management activities across regional markets. Ideal for professionals with SAP experience who enjoy working closely with customers and supply chain teams
  • Regional exposure supporting China stakeholders
  • Career growth within a multinational shared services environment

About Our Client

Our client is a well-established multinational organization offering a collaborative environment, regional exposure, and opportunities to grow within customer operations and supply chain functions.

Job Description

  • Manage end-to-end order management activities, including order processing, delivery coordination, customer enquiries, and issue resolution
  • Process and maintain customer orders using SAP
  • Partner with supply chain, logistics, procurement, and commercial teams to ensure timely order fulfillment
  • Communicate order updates and resolve exceptions with customers and internal stakeholders
  • Maintain accurate documentation, master data, and transactional records
  • Contribute to continuous improvement and service excellence initiatives



The Successful Applicant

  • Minimum 3-5 years of experience in Order Management/Order Fulfillment, Customer Service, Supply Chain, Logistics, or related operational functions
  • Hands-on SAP experience is required
  • Experience supporting end-to-end Order-to-Cash (OTC) or order management processes
  • Mandarin language proficiency is preferred to support China-based stakeholders
  • Strong communication, coordination, and stakeholder management skills
  • Experience working in a multinational (MNC) or shared services environment is an advantage

What's on Offer

  • Opportunity to join a pioneer team and play a key role in its growth
  • Hybrid working arrangement
  • Regional exposure and collaboration with international stakeholders
  • Strong career development opportunities within a growing organization
  • Supportive and collaborative work environment



If you have SAP knowledge, end-to-end order management experience, and can communicate effectively with Mandarin-speaking stakeholders, we'd love to hear from you.

Contact
Marissa Nao
Quote job ref
JN-082026-7087807
Phone number
6012 306 0593

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Business Services
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Marissa Nao
Consultant contact
6012 306 0593
Job Reference
JN-082026-7087807
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.