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This role involves overseeing daily operations, enhancing customer satisfaction, improving team performance, and ensuring effective coordination between internal and external teams. It also includes handling customer issues, optimizing processes, supporting business development efforts, and leading the team with a focus on service quality and responsiveness.
Handles customer inquiries by phone or email, resolving issues independently while adhering to the organization's service standards. Manages routine customer concerns as the first point of escalation, occasionally adapting standard procedures to address specific needs.
Managed end-to-end inbound and outbound freight forwarding and logistics processes, ensuring regulatory compliance and seamless coordination with port authorities, shipping agents, and internal stakeholders. Handled global customer interactions to deliver timely documentation and exceptional service across the supply chain.
The Order Management Specialist serves as the central point of coordination between customers, suppliers, and internal stakeholders to ensure timely, accurate, and high-quality order fulfilment. This role is accountable for managing the end-to-end order process, maintaining customer satisfaction, and ensuring compliance with internal controls and service standards.
The Customer Service, TH Speaker is responsible for providing first-rate customer service for a transport & distribution company based in Kuala Lumpur. The role requires fluency in Thai and high-level communication skills.
Join our client who is a leading Aerospace expert as a Customer Support Specialist based in the Klang Valley region.
The Order Management - Korean Speaker is a key role within our Supply Chain department, playing a vital role in supporting our customers. The successful candidate will manage customer orders, ensuring efficiency and accuracy throughout the process.
This role is for a HR PX Associate, French Speaker in the Life Science industry who will bring their expertise to our Human Resources department in Singapore. The ideal candidate will have a knack for handling HR operations and is fluent in French.
We are seeking a motivated and detail-oriented Finance Korean Speaker to join the dynamic team. This entry-level role is open to fresh graduates and offers an exciting opportunity to develop financial skills while working in a global and diverse environment.
The role involves reaching out to potential customers to promote the products and services, managing leads, and supporting sales efforts through effective communication and relationship-building
The client is a global organization offering comprehensive end-to-end talent solutions to its clients. They are looking for a Strategic Sales & Executive Support Coordinator
This role requires a Senior Service Desk Analyst with a strong passion for technology and the capacity to provide high-quality customer service in the manufacturing industry, based in Kuala Lumpur.
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