Customer Service Order Management jobs in Malaysia

The Customer Service - German Speaker will play a crucial role in providing exceptional service to clients within the life science industry. This position involves managing customer inquiries and ensuring seamless communication in German to support client needs effectively.

This role supports order management and customer service activities for Korean-speaking clients, ensuring smooth order processing and timely issue resolution. You will act as a key liaison between customers and internal teams to deliver a seamless customer experience.

This role supports order management and customer service activities for Korean-speaking clients, ensuring smooth order processing and timely issue resolution. You will act as a key liaison between customers and internal teams to deliver a seamless customer experience.

Lead a team responsible for customer service and order management activities supporting the North American market. Drive operational excellence across the Order-to-Cash process while partnering with supply chain, logistics, and commercial teams to ensure seamless order fulfilment and an exceptional customer experience.

This role offers the opportunity to gain exposure beyond traditional customer service responsibilities by supporting customer operations, order management, and cross-functional business processes within a multinational environment. Working closely with customers and internal stakeholders, you will play a key role

This role focuses on managing customer orders and providing exceptional service to ensure smooth operations within the life science industry. The position requires proficiency in German, French, Italian, or Spanish to communicate effectively with international clients.

This role focuses on managing customer orders, communication, and issue resolution within a B2B environment. It is ideal for candidates looking for a structured customer service role beyond traditional call centre work.

We are seeking a Japanese-speaking professional to support end-to-end order management activities and ensure a seamless customer experience. This role serves as a key liaison between customers and internal teams, coordinating orders, deliveries, and issue resolution across the Japanese market.

Lead a customer fulfilment team supporting customers across the APAC region, ensuring a seamless experience from order placement through to delivery and issue resolution. Partner with cross-functional stakeholders to drive service excellence, operational efficiency, and customer satisfaction.

Lead an Order Management team supporting customers across the European market, ensuring smooth order processing and service delivery. Work closely with cross-functional stakeholders to drive operational excellence, customer satisfaction, and continuous improvement initiatives.

The Customer Service Executive (APAC) will manage customer inquiries, process orders, and ensure seamless communication with stakeholders across the region. This role is ideal for those who thrive in a fast-paced environment and have a passion for delivering excellent service in the life science industry.

Join a newly established regional customer service leadership team responsible for driving customer experience, operational excellence, and service transformation across multiple markets. This role offers the opportunity to shape customer service strategy, lead a high-performing team, and spearhead digitalization initiatives within a global multinational environment.

This role is responsible for managing customer relationships and ensuring excellent service delivery for data centre clients, acting as the key liaison between customers and internal teams to meet SLA and operational requirements. It also involves leading and developing a technical service management team, resolving customer issues, overseeing service reviews, and driving customer satisfaction and operational excellence.

This role is responsible for ensuring accurate invoice processing, resolving billing-related queries, and supporting seamless coordination with customers, internal stakeholders, and international offices.

This role is responsible for managing end‑to‑end customer order processing while ensuring timely, accurate, and efficient service delivery. You will act as a key coordination point between customers and internal teams to drive operational performance and customer satisfaction.

We are seeking a proactive and detail-oriented Customer Service Officer to support end-to-end Order-to-Cash (OTC) operations and deliver high-quality service to business customers. This role acts as a key point of contact for customer accounts, ensuring smooth operations, issue resolution, and strong relationship management.

This role supports a large-scale ERP system implementation by ensuring customer operations and sales processes continue smoothly throughout the transition. You will work closely with sales, supply chain, and cross-functional teams to manage customer readiness, support onboarding activities, and maintain operational continuity during system deployment.

The role involves managing end-to-end shipping operations while coordinating with customers, port authorities, and internal teams to ensure smooth logistics processes. It also focuses on delivering excellent customer service, handling documentation accurately, and communicating with international stakeholders.

This Order Management Specialist role serves as the primary point of contact for customers throughout the order to invoice process, ensuring accurate order management, timely delivery coordination & a high standard of customer service within the marine & energy sector. The position requires close collaboration with customers, sales, logistics and credit teams globally while managing orders across multiple systems, resolving operational issues and ensuring compliance & pricing accuracy

Step into a leadership position within a regional shared services hub, driving end-to-end customer service and Order-to-Cash operations across multiple markets. This role combines operational excellence with team leadership and key stakeholder management.

We are seeking a meticulous and detail-oriented Assistant Manager - Order Management - Japanese to oversee and optimize order processing operations within the Procurement & Supply Chain department. This role will require proficiency in Japanese and a strong understanding of supply chain processes in the industrial/manufacturing industry.

This role is responsible for leading customer service and operations teams within a global shipping environment, ensuring consistent service delivery and operational performance. It is ideal for experienced operations leaders who are comfortable managing large, layered teams and driving results in a fast-paced, service-driven organisation.

The Assistant Manager - CS Order Management - Thai Speaker will play a vital role in overseeing and ensuring the seamless execution of order management processes within the Procurement & Supply Chain department. This position requires fluency in Thai and a strong background in industrial/manufacturing operations to deliver exceptional service and operational excellence.

This role offers the opportunity to move beyond routine customer service into a structured Order-to-Cash (OTC) operations role with exposure to SAP systems and cross-functional business processes. It is ideal for candidates looking to build a long-term career in order management, operations, or supply chain within a global MNC environment.

Be part of a newly established supply chain shared services team, taking the lead in shaping and stabilising order management operations across regional markets. This role offers a unique opportunity to combine operational leadership with process build, migration exposure, and transformation initiatives in a global environment.

Lead end-to-end customer service operations across the APAC region, driving service excellence, operational reliability, and customer satisfaction. Partner with cross-functional teams to enhance processes, implement digital solutions, and build a high-performing shared services organisation.

You will be responsible for handling daily order processing activities, ensuring accuracy and timely fulfilment across international markets. The role involves close coordination with internal teams and customers to resolve operational issues and maintain service excellence.

This role is responsible for managing end-to-end order-to-cash processes, including customer order management and supply coordination. You will work closely with internal teams and customers to ensure smooth operations, resolve issues, and improve supply chain efficiency.

This role focuses on managing end-to-end order-to-cash operations, ensuring accurate order processing, timely delivery coordination, and strong customer service support. It is ideal for candidates who enjoy working in structured, process-driven environments with exposure to SAP, logistics, and regional operations.

The role of Call Centre - Tagalog Speaker involves providing excellent customer service by addressing inquiries and resolving issues effectively in the FMCG industry. This is an exciting opportunity to leverage your language skills and deliver support to customers in a fast-paced environment.