Customer Service Order Management jobs in Malaysia

The Customer Service - German Speaker will play a crucial role in providing exceptional service to clients within the life science industry. This position involves managing customer inquiries and ensuring seamless communication in German to support client needs effectively.

This role focuses on managing customer orders, communication, and issue resolution within a B2B environment. It is ideal for candidates looking for a structured customer service role beyond traditional call centre work.

This role supports a large-scale ERP system implementation by ensuring customer operations and sales processes continue smoothly throughout the transition. You will work closely with sales, supply chain, and cross-functional teams to manage customer readiness, support onboarding activities, and maintain operational continuity during system deployment.

The role involves managing end-to-end shipping operations while coordinating with customers, port authorities, and internal teams to ensure smooth logistics processes. It also focuses on delivering excellent customer service, handling documentation accurately, and communicating with international stakeholders.

This Order Management Specialist role serves as the primary point of contact for customers throughout the order to invoice process, ensuring accurate order management, timely delivery coordination & a high standard of customer service within the marine & energy sector. The position requires close collaboration with customers, sales, logistics and credit teams globally while managing orders across multiple systems, resolving operational issues and ensuring compliance & pricing accuracy

Step into a leadership position within a regional shared services hub, driving end-to-end customer service and Order-to-Cash operations across multiple markets. This role combines operational excellence with team leadership and key stakeholder management.

We are seeking a meticulous and detail-oriented Assistant Manager - Order Management - Japanese to oversee and optimize order processing operations within the Procurement & Supply Chain department. This role will require proficiency in Japanese and a strong understanding of supply chain processes in the industrial/manufacturing industry.

This role is responsible for leading customer service and operations teams within a global shipping environment, ensuring consistent service delivery and operational performance. It is ideal for experienced operations leaders who are comfortable managing large, layered teams and driving results in a fast-paced, service-driven organisation.

The Assistant Manager - CS Order Management - Thai Speaker will play a vital role in overseeing and ensuring the seamless execution of order management processes within the Procurement & Supply Chain department. This position requires fluency in Thai and a strong background in industrial/manufacturing operations to deliver exceptional service and operational excellence.

This role offers the opportunity to move beyond routine customer service into a structured Order-to-Cash (OTC) operations role with exposure to SAP systems and cross-functional business processes. It is ideal for candidates looking to build a long-term career in order management, operations, or supply chain within a global MNC environment.

Be part of a newly established supply chain shared services team, taking the lead in shaping and stabilising order management operations across regional markets. This role offers a unique opportunity to combine operational leadership with process build, migration exposure, and transformation initiatives in a global environment.

Lead end-to-end customer service operations across the APAC region, driving service excellence, operational reliability, and customer satisfaction. Partner with cross-functional teams to enhance processes, implement digital solutions, and build a high-performing shared services organisation.

You will be responsible for handling daily order processing activities, ensuring accuracy and timely fulfilment across international markets. The role involves close coordination with internal teams and customers to resolve operational issues and maintain service excellence.

This role is responsible for managing end-to-end order-to-cash processes, including customer order management and supply coordination. You will work closely with internal teams and customers to ensure smooth operations, resolve issues, and improve supply chain efficiency.

The Customer Service - Thai position involves delivering exceptional customer support within the industrial and manufacturing industry. The successful candidate will ensure smooth communication and efficient service for Thai-speaking clients in a fast-paced environment.

The role of Order Management - Italian Speaker in the Life Science industry involves overseeing order processing and ensuring customer satisfaction through effective communication and coordination. This position requires proficiency in Italian and a strong understanding of supply chain operations.

This role focuses on managing end-to-end order-to-cash operations, ensuring accurate order processing, timely delivery coordination, and strong customer service support. It is ideal for candidates who enjoy working in structured, process-driven environments with exposure to SAP, logistics, and regional operations.

The role of Call Centre - Tagalog Speaker involves providing excellent customer service by addressing inquiries and resolving issues effectively in the FMCG industry. This is an exciting opportunity to leverage your language skills and deliver support to customers in a fast-paced environment.

This role involves providing excellent customer service to Indonesian-speaking clients in the FMCG industry. The ideal candidate will handle inquiries, resolve issues efficiently, and ensure a positive customer experience.

The Order Management - Portuguese Speaker role is essential for providing top-notch service to Portuguese-speaking clients in the life science industry. This permanent position is ideal for individuals passionate about customer service and committed to delivering a seamless client experience.

This role involves preparing forecasts, supporting sales and CRM teams with data management, and handling customer service tasks to maintain satisfaction. It also includes updating SOPs, assisting with system data, processing non-hire equipment orders, and managing customer documentation and reports.