Back to search

Order Management Analyst (Mandarin Speaker)

Kuala Lumpur Permanent View Job Description
The Customer Service Officer will play a key role in supporting the Accounting & Finance department within the industrial/manufacturing sector in Kuala Lumpur. This role requires attention to detail and a customer-focused approach to ensure smooth operations and high-quality service delivery.
  • Attractive remuneration package
  • Be part of a globally recognized organisation

About Our Client

A company operating in the industrial/manufacturing sector, based in Selangor.

Job Description

  • Manage customer inquiries and provide accurate information in a timely manner.
  • Collaborate with the Accounting & Finance team to resolve billing and payment-related issues.
  • Maintain and update customer accounts and records with precision and accuracy.
  • Ensure compliance with company policies and industry regulations in all customer interactions.
  • Assist in preparing reports and documentation for the Accounting & Finance department.
  • Identify opportunities to improve customer service processes and suggest enhancements.
  • Handle escalations and resolve customer concerns effectively.
  • Support team members in achieving departmental goals and objectives.

The Successful Applicant

A successful Customer Service Officer should have:

  • Proven knowledge of accounting and finance concepts within the industrial/manufacturing sector.
  • Strong organisational skills with a focus on accuracy and attention to detail.
  • Effective communication skills to handle customer inquiries professionally.
  • Ability to work collaboratively with cross-functional teams in a busy environment.
  • Proficiency in relevant software and tools for managing customer accounts and records.

What's on Offer

  • Competitive salary between MYR 80,000 and MYR 100,000 per annum.
  • Comprehensive basic benefits package.
  • Permanent employment in a convenient Selangor location



If you are ready to take on this role as a Customer Service Officer in the industrial/manufacturing sector, we encourage you to apply

Contact
Sara Afzal
Quote job ref
JN-082026-7092834
Phone number
6012 326 4054

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Sara Afzal
Consultant contact
6012 326 4054
Job Reference
JN-082026-7092834

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.