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HR Service Specialist (Japanese Speaker) - Malaysians only

Kuala Lumpur Permanent MYR75,600 - MYR92,400 per year View Job Description
Our client is seeking an HR Operations Executive to support employee lifecycle activities and deliver high-quality HR services across the APAC region. This role offers exposure to HR operations, case management, process improvement, and stakeholder engagement within a shared services environment.
  • Hybrid working + Career growth opportunity
  • Join a reputable multinational company with strong regional exposure

About Our Client

Our client is a well-established multinational corporation (MNC) with a strong global presence, known for its collaborative culture, structured career development, and commitment to continuous improvement.

Job Description

  • Manage and resolve HR enquiries and employee requests across the employee lifecycle.
  • Handle HR cases from initiation through resolution while ensuring service level expectations are met.
  • Interpret HR policies and provide guidance to employees and stakeholders.
  • Support HR operational excellence through documentation, knowledge management, and process improvement initiatives.
  • Collaborate with HR specialists and business partners on escalated or complex cases.
  • Maintain accurate records within HR systems and case management platforms.

The Successful Applicant

  • Bachelor's Degree or Diploma in Human Resources, Business Administration, Psychology, or a related field.
  • Min 1 year of experience in HR Operations, HR Shared Services, HR Administration, or a related function.
  • Experience with ERPs systems such as Workday or ServiceNow is an added advantage
  • Experience working with HR systems and case management tools is advantageous.
  • Strong problem-solving, communication, and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced environment.



What's on Offer

  • Competitive salary ranging from MYR 75,600 to MYR 92,400 annually.
  • Opportunity to contribute to a newly established role.
  • Regional APAC exposure



Contact
Yin Ern Ngo
Quote job ref
JN-102026-7127641
Phone number
+60323024029

Job summary

Function
Human Resources
Specialisation
HR Administrator
What is your area of specialisation?
Industrial / Manufacturing
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Yin Ern Ngo
Consultant contact
+60323024029
Job Reference
JN-102026-7127641

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.