Customer Service Order Management - Polish Speaker

Selangor Permanent MYR59,400 - MYR72,600 per year View Job Description
The Customer Service Order Management - Polish Speaker role in the Life Science industry involves managing customer orders efficiently and ensuring smooth communication with Polish-speaking clients. Based in Malaysia, this position supports the Procurement & Supply Chain department to deliver exceptional service.
  • Be part of a globally recognized organization
  • Hybrid Working Arrangement

About Our Client

A company in the Life Science industry located in Malaysia.

Job Description

  • Process and manage customer orders accurately and in a timely manner.
  • Communicate effectively with Polish-speaking clients to address their needs and enquiries.
  • Coordinate with internal teams to ensure order fulfilment and delivery timelines are met.
  • Handle documentation and system updates related to order management processes.
  • Resolve order-related issues and escalate when necessary.
  • Monitor and maintain customer satisfaction levels through proactive support.
  • Collaborate with the Procurement & Supply Chain team to optimise workflows.
  • Provide regular updates and reports on order statuses and performance metrics.

The Successful Applicant

A successful Customer Service Order Management - Polish Speaker should have:

  • Proficiency in Polish and English, both written and spoken.
  • Strong organisational and multitasking skills.
  • Experience in customer service or order management within a relevant industry.
  • Familiarity with supply chain or procurement processes.
  • Ability to work effectively in a busy environment.
  • Strong problem-solving and communication skills.
  • Attention to detail and accuracy in managing orders and documentation.

What's on Offer

  • Contractual bonus to reward your contributions.
  • Language allowance for Polish language proficiency.
  • Shift allowance for flexible working hours.
  • Open to fresh graduates.



If you are passionate about customer service and have the required language skills, we encourage you to apply.*Only for local Malaysian and Spouse Visa holder

Contact
Shelyn Hiew
Quote job ref
JN-072026-7067682
Phone number
+603 2302 4093

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Selangor
Contract Type
Permanent
Consultant name
Shelyn Hiew
Consultant contact
+603 2302 4093
Job Reference
JN-072026-7067682

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.