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Customer Service - Italian (EMEA)

Selangor Permanent MYR60,000 - MYR85,000 per year View Job Description
As a Customer Service - Italian (EMEA) in Selangor, you will manage customer service activities within the Life Science industry, helping procurement and supply chain processes run smoothly. You will provide clear support to Italian-speaking customers and help ensure accurate, timely service across the EMEA region.
  • Be part of a globally recognized organization
  • Attractive remuneration package

About Our Client

The organisation operates in the Life Science industry in Selangor.

Job Description

  • Handle customer enquiries in Italian and provide clear, accurate updates on orders and service requests.
  • Process customer orders accurately and maintain complete order details in relevant systems.
  • Monitor order progress and coordinate with procurement and supply chain teams to support timely fulfilment.
  • Resolve order-related issues by gathering the right information and keeping customers informed.
  • Manage changes, cancellations and follow-up requests in line with agreed customer service processes.
  • Maintain accurate customer records to support reliable communication and order tracking.
  • Respond to EMEA customer requests within agreed service timelines and provide practical solutions.
  • Work closely with internal teams to improve the flow of customer information and service delivery.

The Successful Applicant

A successful Customer Service - Italian (EMEA) should have:

  • Ability to communicate clearly in Italian for spoken and written with customers across the EMEA region.
  • Customer service capability, including handling enquiries, order requests and follow-up matters.
  • Experience processing orders and maintaining accurate customer or order information.
  • Ability to coordinate with procurement and supply chain stakeholders on order progress.
  • Confidence handling customer concerns and providing clear status updates.
  • Good attention to detail when managing customer requests and order changes.

What's on Offer

  • Permanent employment contract.
  • Language allowance.
  • Shift allowance.
  • Open for Fresh graduates.



If you are interested in the Customer Service - Italian (Emea) role in Selangor, please apply with your updated CV.

*Only open for Local Malaysian and LTSVP holder*

Contact
Shelyn Hiew
Quote job ref
JN-102026-7128318
Phone number
+603 2302 4093

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Selangor
Contract Type
Permanent
Consultant name
Shelyn Hiew
Consultant contact
+603 2302 4093
Job Reference
JN-102026-7128318

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.