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APAC BD Director/Senior Manager - CX & Digital Solutions

Kuala Lumpur Permanent MYR336,000 - MYR420,000 per year View Job Description
Join a rapidly growing global organisation at the forefront of customer experience and digital transformation. Working across the Asia Pacific region, you will play a pivotal role in driving new business growth, building strategic client relationships, and helping leading enterprises unlock value through innovative, technology-enabled solutions.
  • Regional Exposure & Strategic Impact
  • Join a business experiencing strong momentum

About Our Client

Our client is a leading provider of Customer Experience and Digital Solutions, partnering with some of the world's most recognised organisations to transform customer engagement, optimise operations, and drive sustainable business growth. With a strong international presence and continued investment in innovation, digital capabilities, and AI-powered solutions, the business is well-positioned for the next phase of growth across Asia Pacific.

Job Description

As a key member of the regional commercial team, you will be responsible for driving strategic business growth and expanding the organisation's footprint across APAC.

  • Identify, develop and secure new enterprise business opportunities across key markets within Asia Pacific.
  • Build and execute strategic account plans to drive pipeline growth and revenue generation.
  • Develop trusted relationships with C-suite and senior business stakeholders across target organisations.
  • Lead complex solution-selling engagements, understanding client challenges and aligning tailored solutions to business needs.
  • Manage the full sales lifecycle, from prospecting and qualification through proposal development, negotiation and contract closure.
  • Collaborate closely with solution, operations and delivery teams to develop compelling value propositions.
  • Drive executive-level presentations, workshops and commercial discussions with prospective clients.
  • Maintain a strong understanding of industry trends, emerging technologies and market developments.
  • Work cross-functionally with regional and global stakeholders to support growth initiatives and client success.
  • Consistently achieve and exceed revenue, pipeline and new business targets.


The Successful Applicant

We are seeking a commercially driven sales professional with a proven ability to win and grow enterprise accounts within the Customer Experience and Digital Solutions industry.

  • Proven track record of enterprise business development, sales or commercial leadership experience.
  • Experience selling Customer Experience, Contact Centre, Digital Operations, Managed Services, Outsourcing or related solutions.
  • Demonstrated success in acquiring new logos and developing strategic client relationships.
  • Strong consultative selling and stakeholder management capabilities.
  • Ability to engage and influence senior decision-makers across large organisations.
  • Experience managing complex sales cycles involving multiple stakeholders and regional decision-making processes.
  • Strong commercial acumen with the ability to identify and convert growth opportunities.
  • Excellent communication, presentation and negotiation skills.

What's on Offer

  • Regional Exposure & Strategic Impact - Drive growth initiatives across APAC and work with some of the region's most recognised enterprise organisations.
  • Career Growth Opportunity - Join a business experiencing strong momentum, offering significant visibility and long-term progression opportunities.
  • Highly Competitive Rewards - Attractive remuneration package, performance incentives and the opportunity to contribute directly to a high-growth business.
Contact
Ee Lyn Soo
Quote job ref
JN-102026-7130439
Phone number
6012 375 7232

Job summary

Function
Sales
Specialisation
Business Development
What is your area of specialisation?
Business Services
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Ee Lyn Soo
Consultant contact
6012 375 7232
Job Reference
JN-102026-7130439

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.