Customer Service jobs in Malaysia

We're hiring a Customer Service Manager to oversee contract execution, order fulfillment, and customer relationship management. This role requires strong leadership, industry experience, and the ability to push for proactive service delivery across internal and external stakeholders.

This Customer Service - Mandarin Speaking position requires a professional with strong communication skills to provide exceptional support to clients in the Technology & Telecoms industry. You will play a key role in delivering excellent customer experiences while ensuring inquiries and issues are resolved efficiently.

This role involves preparing forecasts, supporting sales and CRM teams with data management, and handling customer service tasks to maintain satisfaction. It also includes updating SOPs, assisting with system data, processing non-hire equipment orders, and managing customer documentation and reports.

This role involves leading a customer service and documentation team, streamlining daily operations, and enhancing customer satisfaction through proactive issue resolution and coordination across teams. It also requires a commercial mindset to identify business opportunities, support sales efforts, and contribute to process improvements in a dynamic shipping and logistics environment.

This role is ideal for someone who thrives in a fast-paced, cross-functional environment. You'll be the central link between internal teams and external customers, ensuring timely shipments, accurate documentation, and proactive issue resolution.

We're hiring a Customer Engagement Manager to lead supply chain initiatives and customer collaboration across Malaysia, focusing on strategic planning, inventory management, and service optimization. This role is highly analytical, cross-functional, and customer-facing, with a strong emphasis on converting data into actionable business proposals.

The Procurement Specialist (Korean Speaker) will play a key role in managing procurement and supply chain activities within the insurance industry, ensuring compliance and cost-effectiveness. This role requires fluency in Korean and strong analytical skills to support vendor management and procurement strategies.

This is an excellent opportunity for a Pre-Sales Technical Quotation Specialist (Interior Design Industry). The role is based in Kuala Lumpur and focuses on ensuring smooth sales operations and client satisfaction.

We're looking for a Sales Support Officer to manage customer order processing, liaise with planners and logistics, and ensure smooth coordination from PO commitment to delivery. This role requires multitasking, attention to detail, and strong communication with both internal teams and customers.

The Operation Specialist, eCommerce will oversee and streamline customer service processes to ensure seamless order management and delivery within the industrial and manufacturing sector. This role is based in Kuala Lumpur and requires a proactive approach to problem-solving and operational efficiency.

The Unit Head, Terminal Claim is responsible for managing and overseeing terminal claims processes within the insurance sector. This role ensures efficient operations, compliance, and exceptional customer service in Klang Valley.

The Assistant Manager Logistics & Warehouse role oversees daily logistics, warehouse, and customer service operations, ensuring compliance with ISO standards and coordinating with internal teams and external stakeholders. The position also involves managing inventory, regulatory reporting, and driving continuous improvement through staff development and process optimization.

The Costing Analyst delivers accurate and timely finance cost accounting and inventory services to assigned entities, ensuring compliance with policies, operational excellence, and exceptional customer service. The role may also oversee a small team, supporting both day-to-day operations and process improvements in a dynamic business environment.

The Regional Service Manager will oversee customer service operations, after market, ensuring top-tier support and satisfaction for all stakeholders. This role requires expertise in managing teams and processes to uphold service excellence in the industrial appliances sector.

The Service Management Coordinator (Japanese Speaker) role in the Technology & Telecoms industry focuses on ensuring seamless customer service operations. This position requires expertise in managing service delivery processes and maintaining high-quality customer interactions.

The Head of Marketing will oversee all marketing strategies, campaigns, and initiatives to drive brand growth and customer engagement within the business services industry. This role requires a strategic thinker with a proven ability to deliver impactful marketing results.

The purpose of the Product Quality Complaints Specialist is to maintain high standards of customer service and product quality that the company is known for. You will work with our medical information agents and will focus on addressing and resolving product quality complaints and drug safety reporting.

* General accounting activities in the process area of responsibility (PTP Travel & Expense)

* Daily go-to person in matters of system or master data related questions for the area(s) of responsibility (Travel & Expense).

* To deliver services to GBS customers, as set out in SLAs, by performing accounting tasks outlined in the processes and procedures in place for GBS in general and the PtP process area in particular

To deliver services to GBS customers, as set out in SLAs, by performing accounting tasks outlined in the processes and procedures in place for GBS in general and the OtC process area in particular.

You will lead and manage a team of field service technicians to ensure timely and high-quality maintenance and repair of material handling equipment, while maintaining strong customer relationships. Oversee service operations, monitor performance metrics, and drive continuous improvement in efficiency, safety, and customer satisfaction.