Customer Service jobs in Malaysia

The Customer Service - Thai position involves delivering exceptional customer support within the industrial and manufacturing industry. The successful candidate will ensure smooth communication and efficient service for Thai-speaking clients in a fast-paced environment.

This role involves preparing forecasts, supporting sales and CRM teams with data management, and handling customer service tasks to maintain satisfaction. It also includes updating SOPs, assisting with system data, processing non-hire equipment orders, and managing customer documentation and reports.

The Customer Service - German Speaker will play a crucial role in providing exceptional service to clients within the life science industry. This position involves managing customer inquiries and ensuring seamless communication in German to support client needs effectively.

This role focuses on managing customer orders, communication, and issue resolution within a B2B environment. It is ideal for candidates looking for a structured customer service role beyond traditional call centre work.

The Service Operations & Customer Coordination Specialist plays a pivotal role in managing and coordinating customer service operations within the life science industry. This position will ensure smooth service delivery and maintain high standards of customer satisfaction.

You will be responsible for handling daily order processing activities, ensuring accuracy and timely fulfilment across international markets. The role involves close coordination with internal teams and customers to resolve operational issues and maintain service excellence.

This role is responsible for managing end-to-end order-to-cash processes, including customer order management and supply coordination. You will work closely with internal teams and customers to ensure smooth operations, resolve issues, and improve supply chain efficiency.

The role of Order Management - Italian Speaker in the Life Science industry involves overseeing order processing and ensuring customer satisfaction through effective communication and coordination. This position requires proficiency in Italian and a strong understanding of supply chain operations.

This role focuses on managing end-to-end order-to-cash operations, ensuring accurate order processing, timely delivery coordination, and strong customer service support. It is ideal for candidates who enjoy working in structured, process-driven environments with exposure to SAP, logistics, and regional operations.

This role focuses on managing client onboarding, operational support, and partner experience within a fast-paced fintech environment.

It is ideal for candidates who enjoy working with clients, solving operational challenges, and gaining exposure to digital payments and regional platforms.

The role of Call Centre - Tagalog Speaker involves providing excellent customer service by addressing inquiries and resolving issues effectively in the FMCG industry. This is an exciting opportunity to leverage your language skills and deliver support to customers in a fast-paced environment.

This role involves providing excellent customer service to Indonesian-speaking clients in the FMCG industry. The ideal candidate will handle inquiries, resolve issues efficiently, and ensure a positive customer experience.

The Order Management - Portuguese Speaker role is essential for providing top-notch service to Portuguese-speaking clients in the life science industry. This permanent position is ideal for individuals passionate about customer service and committed to delivering a seamless client experience.

The role of Order Management - Spanish Speaker involves managing customer orders and ensuring smooth communication with Spanish-speaking clients. This position requires strong organizational skills and the ability to work efficiently in a fast-paced environment.

This role focuses on delivering fast, empathetic customer service across multiple channels, handling enquiries and complaints.It also drives sales by converting leads, upselling products, and maintaining accurate reporting on enquiries, complaints, and performance to support business growth and continuous improvement.

We are seeking a ServiceNow CSM Senior Developer to support and enhance a global ServiceNow platform, with a strong focus on Customer Service Management (CSM). This is a hands‑on development role, responsible for building, configuring, and implementing ServiceNow solutions end‑to‑end, rather than day‑to‑day operational support.

The role of Solution Consultant (SAP CS/PM) involves overseeing the implementation, customization, and optimization of SAP Customer Service (CS) and Plant Maintenance (PM) modules within the industrial/manufacturing sector. The position requires a strong understanding of SAP systems and a focus on delivering tailored solutions to meet the needs of clients in Singapore.

The Unit Head, Terminal Claim is responsible for managing and overseeing terminal claims processes within the insurance sector. This role ensures efficient operations, compliance, and exceptional customer service in Klang Valley.

The Service Desk Lead role in the Technology & Telecoms industry is perfect for individuals with strong leadership and technical support skills. This temporary position requires managing a service desk team to ensure seamless technical assistance and excellent customer service.

The Supply Chain Executive is responsible for managing end‑to‑end supply chain operations for key customers, coordinating orders, demand fulfilment, and service excellence through close collaboration with customers and 3PL partners. The role works cross‑functionally with Sales, Planning, Purchasing, Shipping, and Warehouse teams to balance demand, inventory, and cost while delivering accurate reporting and data‑driven decisions.

As a Cloud Sales Specialist, you will be responsible for driving sales growth by promoting its public cloud solutions to clients across different industries. You will identify client needs, propose tailored solutions, and ensure customer satisfaction through excellent service.

* General accounting activities in the process area of responsibility (PTP Travel & Expense)

* Daily go-to person in matters of system or master data related questions for the area(s) of responsibility (Travel & Expense).

* To deliver services to GBS customers, as set out in SLAs, by performing accounting tasks outlined in the processes and procedures in place for GBS in general and the PtP process area in particular