Customer Service jobs in Malaysia

The Customer Service, TH Speaker is responsible for providing first-rate customer service for a transport & distribution company based in Kuala Lumpur. The role requires fluency in Thai and high-level communication skills.

Managed end-to-end inbound and outbound freight forwarding and logistics processes, ensuring regulatory compliance and seamless coordination with port authorities, shipping agents, and internal stakeholders. Handled global customer interactions to deliver timely documentation and exceptional service across the supply chain.

Responsible for managing the entire order lifecycle, including reviewing, auditing, and accurately entering orders into the ERP system while ensuring compliance with company policies. Acts as a key liaison for resolving order issues, monitoring order flow, and collaborating with cross-functional teams to prioritize and expedite processing, especially during critical periods.

The Order Management Specialist serves as the central point of coordination between customers, suppliers, and internal stakeholders to ensure timely, accurate, and high-quality order fulfilment. This role is accountable for managing the end-to-end order process, maintaining customer satisfaction, and ensuring compliance with internal controls and service standards.

Join our client who is a leading Aerospace expert as a Customer Support Specialist based in the Klang Valley region.

The Order Management - Korean Speaker is a key role within our Supply Chain department, playing a vital role in supporting our customers. The successful candidate will manage customer orders, ensuring efficiency and accuracy throughout the process.

• Oversee daily operations, drive sales performance, and ensure exceptional customer service within a luxury retail environment.
• Leading a team, maintaining brand standards, and cultivating strong client relationships.

A Senior Technical Sales Specialist for our clinical Division is needed to drive sales strategies and build customer relationships in the life sciences industry. The role is based in Petaling Jaya and requires comprehensive knowledge in technical sales, customer service, and industry-specific knowledge.

This role involves leading and optimizing trade operations, customer service, and equipment management across the Asia region, while ensuring smooth coordination with shipping agencies, vendors, and internal teams. It also includes expanding and maintaining customer relationships, analyzing market trends for pricing strategies, and supporting contract negotiations and cost optimization initiatives.

The Regional Head of Customer Experience & Supply Chain will be responsible for delivering exceptional value across a large, global organization. This role will oversee the regional operations for customer experience services and supply chain functions, with a strong focus on optimizing processes, leading service transformation, and driving continuous improvement initiatives.

Our client is a leading multinational manufacturing company with a long-standing history of success and a commitment to innovation and sustainability. With 6 manufacturing plants in Malaysia and operations in multiple countries around the world, our client is recognized as a leader in its industry, offering a diverse range of products and services to customers across a variety of sectors.

The Client Service Manager (Healthcare) will play a crucial role in coordinating healthcare services for clients and ensuring high-quality customer service. This position is vital for maintaining client satisfaction.

We are seeking a highly skilled Regional Service Manager (SEA) to lead our Engineering & Manufacturing department. The ideal candidate should have expertise in Industrial / Manufacturing sectors, with a strong focus on delivering exceptional customer service.

This role requires a Senior Service Desk Analyst with a strong passion for technology and the capacity to provide high-quality customer service in the manufacturing industry, based in Kuala Lumpur.

The Regional Field Service Engineer is responsible for providing technical and on-site support to clients within the Engineering Equipment sector. The successful candidate will have a solid understanding of engineering principles and a strong customer service orientation.

The role involves reaching out to potential customers to promote the products and services, managing leads, and supporting sales efforts through effective communication and relationship-building

The purpose of the Product Quality Complaints Specialist is to maintain high standards of customer service and product quality that the company is known for. You will work with our medical information agents and will focus on addressing and resolving product quality complaints and drug safety reporting.

The Regional Business Development Executive drives sales growth for chemical products by developing strong customer relationships and identifying new market opportunities. This role also involves managing existing accounts, negotiating contracts, and collaborating with internal teams to ensure seamless customer service and product delivery.

To deliver services to GBS customers, as set out in SLAs, by performing accounting tasks outlined in the processes and procedures in place for GBS in general and the OtC process area in particular.

You will lead and manage a team of field service technicians to ensure timely and high-quality maintenance and repair of material handling equipment, while maintaining strong customer relationships. Oversee service operations, monitor performance metrics, and drive continuous improvement in efficiency, safety, and customer satisfaction.