Customer Service jobs in Malaysia

This role involves overseeing daily operations, enhancing customer satisfaction, improving team performance, and ensuring effective coordination between internal and external teams. It also includes handling customer issues, optimizing processes, supporting business development efforts, and leading the team with a focus on service quality and responsiveness.

Managed end-to-end inbound and outbound freight forwarding and logistics processes, ensuring regulatory compliance and seamless coordination with port authorities, shipping agents, and internal stakeholders. Handled global customer interactions to deliver timely documentation and exceptional service across the supply chain.

We are seeking a detail-oriented and proactive Order Management Specialist fluent in Korean to join our dynamic team. The successful candidate will manage the end-to-end order lifecycle, ensuring accurate order entry, timely fulfillment etc.

Join our client who is a leading Aerospace expert as a Customer Support Specialist based in the Klang Valley region.

The Order Management - Korean Speaker is a key role within our Supply Chain department, playing a vital role in supporting our customers. The successful candidate will manage customer orders, ensuring efficiency and accuracy throughout the process.

The successful candidate is responsible for providing technical support and services for compressors and related machinery within the Industrial / Manufacturing industry. The position requires a hands-on approach, excellent troubleshooting skills, and a strong commitment to customer service.

The E-Commerce Fulfillment Operations Manager oversees the performance and relationship with third-party logistics (3PL) partners to ensure accurate, timely, and cost-effective order fulfillment. This role serves as the primary link between internal teams and the warehouse, ensuring service level agreements are met while also supporting customer service with fulfillment-related inquiries.

A Senior Technical Sales Specialist for our clinical Division is needed to drive sales strategies and build customer relationships in the life sciences industry. The role is based in Petaling Jaya and requires comprehensive knowledge in technical sales, customer service, and industry-specific knowledge.

The Client Service Manager (Healthcare) will play a crucial role in coordinating healthcare services for clients and ensuring high-quality customer service. This position is vital for maintaining client satisfaction.

We are seeking a highly skilled Regional Service Manager (SEA) to lead our Engineering & Manufacturing department. The ideal candidate should have expertise in Industrial / Manufacturing sectors, with a strong focus on delivering exceptional customer service.

We are looking for a highly experienced Program Director to lead cross-functional teams in delivering exceptional customer-focused products and services. In this critical role, you'll be instrumental in driving business value through strategic project, pricing, and program initiatives.

The Regional Head of Customer Experience & Supply Chain will be responsible for delivering exceptional value across a large, global organization. This role will oversee the regional operations for customer experience services and supply chain functions, with a strong focus on optimizing processes, leading service transformation, and driving continuous improvement initiatives.

Our client is a leading multinational manufacturing company with a long-standing history of success and a commitment to innovation and sustainability. With 6 manufacturing plants in Malaysia and operations in multiple countries around the world, our client is recognized as a leader in its industry, offering a diverse range of products and services to customers across a variety of sectors.

The Regional Field Service Engineer is responsible for providing technical and on-site support to clients within the Engineering Equipment sector. The successful candidate will have a solid understanding of engineering principles and a strong customer service orientation.

The purpose of the Product Quality Complaints Specialist is to maintain high standards of customer service and product quality that the company is known for. You will work with our medical information agents and will focus on addressing and resolving product quality complaints and drug safety reporting.

The role involves reaching out to potential customers to promote the products and services, managing leads, and supporting sales efforts through effective communication and relationship-building

To deliver services to GBS customers, as set out in SLAs, by performing accounting tasks outlined in the processes and procedures in place for GBS in general and the OtC process area in particular.

You will lead and manage a team of field service technicians to ensure timely and high-quality maintenance and repair of material handling equipment, while maintaining strong customer relationships. Oversee service operations, monitor performance metrics, and drive continuous improvement in efficiency, safety, and customer satisfaction.