Back to search

Service Manager - Material Handling Equipment

Selangor Permanent MYR120,000 - MYR180,000 per year View Job Description
You will lead and manage a team of field service technicians to ensure timely and high-quality maintenance and repair of material handling equipment, while maintaining strong customer relationships. Oversee service operations, monitor performance metrics, and drive continuous improvement in efficiency, safety, and customer satisfaction.
  • Lots of Opportunities
  • Multinational Company

About Our Client

My client is a prominent MHE company with strong presence around the globe. They are seeking for a competent candidate to lead their high performing service team.

Job Description

  • Manage, mentor, and develop a team of skilled field service technicians to ensure optimal performance and customer satisfaction.
  • Oversee service operations, including scheduling, resource allocation, and timely completion of maintenance and repair tasks.
  • Build and maintain strong relationships with clients, addressing their needs promptly and ensuring a high standard of service delivery.
  • Track and analyze key performance metrics to drive continuous improvement in service quality, efficiency, and profitability.
  • Support technicians with troubleshooting and problem-solving for complex issues, ensuring swift resolution.
  • Ensure adherence to health and safety regulations and company policies across all service activities.



The Successful Applicant

  • Proven experience in a leadership role within the material handling, industrial equipment, or a related field.
  • Strong technical knowledge of material handling equipment (e.g., forklifts, conveyor systems, or automated storage systems).
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities and adapt to a fast-paced environment.
  • Proficiency in using service management software and tools.
  • Degree or diploma in mechanical, electrical, or industrial engineering is preferred.



What's on Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A collaborative and supportive work environment.
  • The chance to work with cutting-edge material handling technology.



Contact
Ian Goh
Quote job ref
JN-012025-6631332
Phone number
6012 326 3729

Job summary

Function
Engineering & Manufacturing
Specialisation
Field Services / Maintenance
What is your area of specialisation?
Industrial / Manufacturing
Location
Selangor
Contract Type
Permanent
Consultant name
Ian Goh
Consultant contact
6012 326 3729
Job Reference
JN-012025-6631332

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.