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The role is responsible for planning and managing resources effectively to meet daily operations requirements, monitoring of operations performance to ensure the team meeting SLA at all times and maintaining a high standard of operations control and compliance within the division. He/She will lead and manage the Card Operations Processing Centre team and related stakeholders.
The role is responsible for planning and managing resources effectively to meet daily operations requirements, monitoring of operations performance to ensure the team meeting SLA at all times and maintaining a high standard of operations control and compliance within the division. You will lead and manage the Payment Channel Operations team and related stakeholders.
Handles a full range of Cash Management products and services for the bank's Wholesale Corporate and Retail Customers across diverse industries and business segments.The key products and services include Inward and Outward Remittance, Inward and Outward Dollars MEPS Plus Payments, Corporate Account Opening & Maintenance, Corporate Business Internet Banking Setup & Maintenance and SWIFT Operations.
Processing and managing overall transactions processing, ensuring compliance with governing trade rules, internal bank policy, and regulatory requirements. The ideal candidate will have good knowledge of back-office process and risk, strong in problem solving, and work collaboratively in a fast-paces environment.
To ensure that the customer due diligence (CDD) program, incorporating customer identification and verification (ID&V), know your customer (KYC), anti-money laundering (AML) principles and Sanctions oversight are in place. The team will support the various business segments within Group Wholesale Banking comprising of Corporates and Financial Institutions in performing the CDD reviews.
Michael Page are currently partnering with a subsidiary of a major global financial institution to recruit a Manager for their Loan Administration and Payments department, located in Kuala Lumpur. Offering a competitive salary, a supportive team environment, and the opportunity to step up into a management position - you don't want to miss out!
We are seeking a VP2, AFC Operations to oversee Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements for customer onboarding and periodic reviews.
The incumbent in this Operational Excellance team provides process & quality assruance support to Transaction Surveillance Team which carries out the investigation on Transaction Monitoring system alerts & unusual alerts & activity to identify potential financial crime risks to the Bank.
This role supports the Global Head/Director of High-Risk Client Management in overseeing end-to-end processes for identifying, reviewing, and managing high-risk clients. Responsibilities include risk assessment, enhanced due diligence (EDD), regulatory compliance, and governance to mitigate financial, regulatory, and reputational risks. The position ensures adherence to internal policies and external regulatory requirements.
Conducting Enhanced Due Diligence (EDD) on high-risk clients to assess alignment with AML Risk Appetite. Responsibilities include preparing client risk assessments, assigning risk ratings, identifying AML risks, and escalating issues as needed. The role involves collaborating with business partners, adhering to regulatory requirements, and contributing to the HRCM strategy while maintaining professional development.
A Team Manager in Loan Administration to support the US Business. Working hours: US market (New York hours) 9.00PM-6.00AM Daylight Savings: 10.00pm - 7.00amShift Allowance: RM1,800 per month
We are looking for someone with strong team management experience. Wholesale Operations handles testing projects- someone with project experience, handles UAT testing & strong in functional domain, eg, Cash/ Payment/ Trade/ Loans/ Channel ops would also be suitable for the role.
<ul><li>Implement new strategies and tactics with repossession vendors to improve recovery performance.</li><li>Manage & resolve the customer/dealer second level of escalations as per the escalation matrix.</li></ul>
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