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Thai-Speaking Customer Support (Healthcare Industry)

Selangor Permanent MYR90,000 - MYR110,000 per year View Job Description
As an Thai-Speaking Customer Support (Healthcare Industry) in Kuala Lumpur, you will work within Customer Service for a Life Science organisation, helping to deliver application-related support across the APAC region. You will use Thai language skills to support clear communication and consistent service for relevant users and stakeholders.
  • Be part of a globally recognized organization
  • Exposure to a multinational environment

About Our Client

The organisation operates in the Life Science industry in Kuala Lumpur.

Job Description

  • Provide application support for Customer Service activities across the APAC region.
  • Use Thai language capability to communicate application information clearly with relevant users.
  • Handle application-related enquiries and provide accurate responses within agreed service processes.
  • Record user requests and application issues to maintain clear service documentation.
  • Coordinate with relevant internal teams to address application matters and follow up on progress.
  • Share updates on application matters with users to keep communication clear and timely.
  • Maintain accurate information on support cases and completed actions.
  • Contribute to consistent customer service delivery for Life Science operations in Kuala Lumpur.

The Successful Applicant

A successful Thai-Speaking Customer Support (Healthcare Industry) should have:

  • Thai language capability for professional communication.
  • Ability to manage application-related enquiries in a customer service setting.
  • Practical knowledge of recording and following up on support requests.
  • Ability to communicate application updates in a clear and accurate way.
  • Capability to work with internal teams on application matters.
  • Attention to detail when maintaining support records and case information.

What's on Offer

  • Permanent employment contract.
  • Language allowance.
  • Transportation allowance.



Apply for this Thai-Speaking Customer Support (Healthcare Industry) role to discuss the position in more detail.

Contact
Shelyn Hiew
Quote job ref
JN-102026-7125390
Phone number
+603 2302 4093

Job summary

Function
Life Sciences
Specialisation
Medical devices
What is your area of specialisation?
Healthcare / Pharmaceutical
Location
Selangor
Contract Type
Permanent
Consultant name
Shelyn Hiew
Consultant contact
+603 2302 4093
Job Reference
JN-102026-7125390

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.