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Software Support Engineer

Kuala Lumpur Permanent Work from Home or Hybrid View Job Description
The Software Support Engineer will play a pivotal role in supporting and maintaining software systems within the transport & distribution industry, ensuring seamless functionality and user satisfaction. This permanent position is based in Kuala Lumpur and requires strong technical skills to resolve system issues effectively.
  • Opportunity to be part of the transformational journey
  • Embark on a groundbreaking startup journey set to transform global supply chain

About Our Client

Our client haven't just been in the business of supply chain; they have been in the business of re-imagining connections between people and the products they love to create a better future

Job Description

  • Investigate, diagnose, and resolve complex software-related issues across global platforms and applications.
  • Work closely with Product Engineering, Quality Assurance, Cloud Operations, and DevOps teams to resolve incidents and maintain system stability.
  • Monitor system performance, application availability, and infrastructure health to proactively identify areas for improvement.
  • Develop and maintain knowledge base articles, troubleshooting resources, and operational procedures.
  • 24/7 support

The Successful Applicant

A successful Software Support Engineer should have:

  • Strong problem-solving and troubleshooting skills, particularly within distributed systems, APIs, and microservices environments.
  • Exposure to DevOps methodologies, CI/CD pipelines, and automation practices is beneficial.
  • Azure and SQL experience is a much
  • Experience in scripting - Bash, Poweshell

What's on Offer

  • The People! The Work! The Environment
  • Competitive Salary: we offer a salary that reflects your experience, and expertise
  • Work-Life Balance: Hybrid Working - 3 days in office, 2 days from home
  • Professional Growth: access to ongoing training
  • Inclusive Environment: we prioritize diversity and inclusion, ensuring everyone feels welcome and valued.
Contact
Arshanaa Lechumi
Quote job ref
JN-072026-7062772
Phone number
+60323024087

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Transport & Distribution
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Arshanaa Lechumi
Consultant contact
+60323024087
Job Reference
JN-072026-7062772
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.