Senior Quality Manager

Kulim Permanent MYR20,000 - MYR25,000 per month (MYR240,000 - MYR300,000 per year) View Job Description
The Senior Quality Manager leads the site's Quality Management System, ensuring compliance with quality standards while driving continuous improvement initiatives across products, processes, and operations. This role oversees quality performance, customer issue resolution, audit readiness, team development, and quality excellence to achieve business and customer objectives.
  • Attractive benefits and package
  • Great opportunity for growth

About Our Client

An organisation in the industrial/manufacturing industry located in Kulim.

Job Description

  • Lead and oversee the site's Quality Management System (QMS) to ensure compliance and achievement of quality objectives.
  • Manage and provide leadership to professional quality teams across multiple functions or departments.
  • Drive quality performance metrics and ensure achievement of key quality targets and customer expectations.
  • Lead large-scale and complex Quality Improvement Programmes (QIP) to enhance operational performance.
  • Develop and mentor quality personnel, supporting capability building and succession planning.
  • Investigate and resolve complex customer quality issues using structured problem-solving methodologies and corrective actions.
  • Manage quality-related activities including non-conforming material analysis, customer returns (RMA), and corrective action programmes.
  • Ensure compliance with ESD requirements and support customer, regulatory, and third-party audits.
  • Oversee quality management processes including document control, change management, CAPA, and calibration programmes.
  • Support new product introductions (NPI) and customer qualification activities through supplier assessments and First Article Inspections (FAI).
  • Review and approve quality documentation for medium to high-risk products and programmes.
  • Collaborate with cross-functional teams to improve manufacturing quality, process effectiveness, and customer satisfaction.
  • Promote continuous improvement initiatives using Lean, Six Sigma, and quality engineering best practices.



The Successful Applicant

A successful Senior Quality Manager should have:

  • Bachelor's Degree in Engineering, Quality, Manufacturing, or a related discipline, or equivalent industry experience.
  • Minimum 10 years of experience within a Quality Engineering or Quality Management function.
  • Currently serving as a Quality Manager, Department Head, or equivalent leadership position.
  • Strong understanding of Quality Management Systems and international quality standards such as ISO, IPC, AS, and TL standards.
  • Extensive experience with quality metrics, monitoring, and performance management.
  • Practical knowledge of Lean Manufacturing and Six Sigma methodologies.
  • Strong working knowledge of Statistical Process Control (SPC), 5S, and Value Stream Mapping (VSM).
  • Experience conducting Failure Mode and Effects Analysis (FMEA) and developing Quality Control Plans.
  • Proven project management and cross-functional leadership capabilities.
  • Strong problem-solving skills with experience in Root Cause Analysis and corrective action implementation.
  • Ability to coordinate multiple resources and priorities to achieve quality and production objectives.
  • Experience supporting audits, customer quality requirements, and supplier quality assessments.
  • Excellent communication and stakeholder management skills.
  • Demonstrated ability to lead, coach, train, and motivate teams within a fast-paced manufacturing environment.
  • Strong knowledge of manufacturing processes and operational quality controls.
  • Proficiency in Microsoft Office or equivalent productivity tools, including Excel, Word, PowerPoint, and collaboration platforms.



What's on Offer

  • Annual salary ranging from MYR 20,000 to MYR 25,000.
  • Opportunity to work with a multinational company (MNC).
  • Permanent role with long-term career prospects.



If you are ready to take on this Senior Quality Manager role in Kulim, we encourage you to apply.

Contact
Ezra Lee
Quote job ref
JN-082026-7092854
Phone number
+60 3 2302 4139

Job summary

Function
Engineering & Manufacturing
Specialisation
Quality, Technical
What is your area of specialisation?
Industrial / Manufacturing
Location
Kulim
Contract Type
Permanent
Consultant name
Ezra Lee
Consultant contact
+60 3 2302 4139
Job Reference
JN-082026-7092854

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.