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Senior Enterprise Technology Engineer

Bangsar Temporary MYR9,000 - MYR11,000 per month (MYR108,000 - MYR132,000 per year) View Job Description
We are seeking an Enterprise Retail Technology Support Specialist to provide operational support, maintenance, and governance for business-critical retail technology platforms supporting sites across Australia and New Zealand. This role, based in Kuala Lumpur, requires expertise in managing complex technical environments to ensure smooth and efficient operations.
  • Competitive Salary Package
  • Cutting Edge Technologies

About Our Client

An organisation within the energy and natural resources industry located in Kuala Lumpur.

Job Description

Key responsibilities include:

  • Provide technical support, troubleshooting, and operational maintenance for enterprise retail applications and technology platforms.
  • Manage incidents, service requests, problem tickets, and change activities in line with IT service management (ITSM) processes.
  • Ensure system stability, governance, synchronization, and operational readiness across supported environments.
  • Support retail technology platforms including Point-of-Sale (POS) systems, inventory management solutions, retail computing devices, LSC systems, and related business applications.
  • Collaborate closely with Digital Operations Specialists, retail site teams, HQ stakeholders, marketing, pricing, and inventory management departments.
  • Participate in knowledge transfer and transition activities as part of ongoing support team expansion and operational improvements.
  • Work with regional and global technology teams to ensure service continuity and resolution of business-critical issues.
  • Contribute to major incident management and occasional after-hours support when required.

The Successful Applicant

To be successful in this role, you should possess:

  • Experience supporting enterprise-scale IT environments.
  • Strong background in application support, infrastructure support, or enterprise technology operations.
  • Experience managing incidents, service requests, changes, and operational support activities within an ITSM environment.
  • Exposure to retail technologies such as POS systems, inventory management applications, retail store systems, or related enterprise platforms.
  • Strong troubleshooting, problem-solving, and stakeholder management skills.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Understanding of enterprise applications, cloud-based environments, and operational support models.
  • Experience within retail, FMCG, petrol retail, or multi-site business environments would be highly advantageous.
  • Relevant technology certifications (ITIL, Microsoft, Cloud, Infrastructure, Networking, etc.) are a plus.

What's on Offer

  • Monthly salary ranging from MYR 9000 to MYR 11000.
  • Benefits provided as per company policy.
  • Opportunity to join a leading multinational organisation driving digital transformation across its retail operations.
  • Open to Malaysians only



If you are interested in this Senior Enterprise Technology Engineer role in the energy and natural resources industry, we encourage you to apply.

Contact
Sushmitaa S.Krishnakumar
Quote job ref
JN-102026-7117217
Phone number
+60323024004

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Energy & Natural Resources
Location
Bangsar
Contract Type
Temporary
Consultant name
Sushmitaa S.Krishnakumar
Consultant contact
+60323024004
Job Reference
JN-102026-7117217

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.