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Senior Client Relationship Specialist

Kuala Lumpur Permanent MYR96,000 - MYR144,000 per year View Job Description
The Senior Client Relationship Specialist role in the financial services industry involves providing outstanding support and solutions to clients while working closely with the sales department. This position requires a detail-oriented professional who can effectively address client needs and contribute to overall business goals.
  • Good working culture
  • Competitive salary

About Our Client

The company is a large organization within the financial services industry, known for its global presence and commitment to excellence. It supports a diverse client base and offers innovative solutions to meet market demands.

Job Description

  • Provide exceptional client support by addressing inquiries and resolving issues promptly.
  • Collaborate with the sales team to enhance client satisfaction and retention.
  • Analyze client feedback to identify opportunities for service improvement.
  • Maintain accurate documentation of client interactions and transactions.
  • Assist in the development of tailored solutions to meet client needs.
  • Provide training and guidance to clients on product usage and features.
  • Ensure compliance with industry regulations and internal policies.
  • Contribute to sales strategies by sharing client insights and trends.

The Successful Applicant

A successful Senior Client Relationship Specialist should have:

  • A degree in business, finance, or a related field.
  • Proven experience in client services or a similar role within the financial services or other relevant industries.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal abilities.
  • Skilled in data analysis, with solid proficiency in SQL.
  • Proficiency in relevant software and tools, and advanced in MS Excel (Macros/VBA).
  • An understanding of sales processes and client relationship management.

What's on Offer

What's an offer:

  • Permanent position with opportunities for career growth.
  • Supportive work environment in the financial services industry.
  • Comprehensive benefits package (details to be confirmed).
  • Opportunity to work with a large organization in a global setting.
    If you are passionate about client services and looking for a challenging role in the financial services industry, we encourage you to apply.
Contact
Vivian Siow
Quote job ref
JN-032026-6963273
Phone number
+603 2302 4021

Job summary

Function
Sales
Specialisation
Account Manager
What is your area of specialisation?
Technology & Telecoms
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Vivian Siow
Consultant contact
+603 2302 4021
Job Reference
JN-032026-6963273

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.