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Salesforce Administrator

Malaysia Permanent MYR10,000 - MYR15,000 per month (MYR120,000 - MYR180,000 per year) Work from Home or Hybrid View Job Description
Our client is seeking a Salesforce Administrator to support and enhance its global Salesforce ecosystem, covering Sales Cloud, Marketing Cloud (Account Engagement), CRM, and customer service functions.
  • Career Growth
  • Regional & International Exposure

About Our Client

Our client is a globally recognized multinational organization within the industrial technology and manufacturing sector, renowned for its strong heritage, international presence, and commitment to innovation. As part of its ongoing digital transformation journey, the organization is investing heavily in enterprise technologies and customer-centric platforms, creating opportunities for professionals to contribute to global initiatives that support sales, marketing, service delivery, and business growth.

With operations spanning multiple countries, employees enjoy exposure to international stakeholders, global projects, and a collaborative environment that promotes continuous learning and career development.

Job Description

  • Serve as the main point of contact for Salesforce-related support requests, providing issue investigation, troubleshooting, and resolution while coordinating with development teams for more complex enhancements.
  • Administer and maintain Salesforce Sales Cloud and Marketing Cloud environments, ensuring system performance, stability, and a seamless user experience.
  • Support ongoing platform enhancements by participating in sprint activities and implementing configuration changes based on business needs.
  • Manage and optimize Salesforce configurations, including Flows, Flexipages, User Roles, Profiles, and Permission Sets.
  • Partner with business stakeholders to gather requirements, understand operational challenges, and translate them into effective Salesforce solutions.
  • Drive continuous system improvements by recommending and implementing best practices, process enhancements, and automation opportunities.
  • Support global Salesforce deployment initiatives, including rollout planning, go-live activities, user onboarding, and post-implementation support.
  • Collaborate with internal IT teams and external partners to ensure Salesforce solutions align with governance standards, security policies, and compliance requirements.
  • Monitor and maintain platform integrity by ensuring configurations remain scalable, secure, and aligned with evolving business requirements.
  • Contribute to the organization's broader CRM and digital transformation initiatives by helping enhance customer engagement and business processes.

The Successful Applicant

  • Hands-on experience administering and supporting Salesforce Sales Cloud and Marketing Cloud / Account Engagement environments.
  • Strong knowledge of Salesforce configuration, including Flows, Flexipages, Profiles, Roles, and Permission Sets.
  • Familiarity with CRM systems, SaaS platforms, and database concepts.
  • Strong analytical thinking and problem-solving capabilities.

What's on Offer

  • Be involved in end-to-end Salesforce activities, including administration, enhancement projects, rollout initiatives, user enablement, and continuous improvement efforts.
  • Participate in global rollouts and transformation programs, allowing you to build experience beyond day-to-day administration and contribute to strategic business initiatives.
  • Enjoy strong career development opportunities while deepening your expertise across multiple Salesforce products and enterprise CRM processes.
Contact
Jia Yi Yeoh
Quote job ref
JN-112026-7140025
Phone number
+60 3 2302 4000

Job summary

Function
IT
Specialisation
ERP
What is your area of specialisation?
Industrial / Manufacturing
Location
Malaysia
Contract Type
Permanent
Consultant name
Jia Yi Yeoh
Consultant contact
+60 3 2302 4000
Job Reference
JN-112026-7140025
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.