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QA & QC Manager | Johor

Johor Permanent MYR84,000 - MYR108,000 per year View Job Description
The QA & QC Manager will be responsible to lead the company's quality assurance and quality control functions, ensuring products, processes and systems consistently meet internal, customer and regulatory requirements. The role drives quality excellence through QMS management, audits, customer complaint resolution, continuous improvement initiatives and team leadership.
  • Lead end-to-end quality excellence in a growing manufacturing environment
  • Drive impactful quality improvements and cross-functional initiatives

About Our Client

Our client is a well-established packaging material manufacturing organization with a strong commitment to operational excellence, quality and continuous improvement. The company offers a dynamic work environment focused on innovation, efficiency and employee development.

Job Description

  • Lead and oversee all QA & QC activities to ensure consistent product quality and compliance.
  • Develop, implement and continuously improve the Quality Management System (QMS).
  • Monitor quality metrics, analyse trends and drive corrective improvement actions.
  • Plan and coordinate internal, customer, external and certification audits.
  • Manage customer complaints, root cause analysis, CAPA implementation and effectiveness reviews.
  • Ensure incoming, in-process and finished products meet defined quality standards.
  • Review and approve quality procedures, specifications and controlled documents.
  • Work closely with Production and other departments to resolve quality issues and improve processes.
  • Ensure compliance with regulatory, customer and company quality requirements.
  • Prepare quality reports and present performance updates to management.
  • Manage quality department staffing, training, competency development and performance.

The Successful Applicant

  • Bachelor's Degree in Manufacturing, Engineering, Quality Management, Science or a related discipline.
  • 7-10 years of QA & QC experience within a manufacturing environment.
  • Experience leading quality operations and managing teams.
  • Exposure to high-volume or process-driven manufacturing environments is an advantage.
  • Strong knowledge of QMS, ISO standards, quality audits and compliance requirements.
  • Proven experience in customer complaint management, CAPA and root cause analysis.
  • Good understanding of manufacturing processes, inspections and product quality validation.
  • Strong leadership, analytical, problem-solving and decision-making skills.
  • Effective communication, presentation and stakeholder management abilities.
  • Good command of English and Bahasa Malaysia.
  • Ability to thrive in a fast-paced manufacturing environment.

What's on Offer

  • Opportunity to work in a stable manufacturing environment
  • Lead a dedicated QA & QC team with significant operational impact



Contact
Ban Keat Chew
Quote job ref
JN-102026-7123270
Phone number
+60 323024083

Job summary

Function
Engineering & Manufacturing
Specialisation
Quality, Technical
What is your area of specialisation?
Industrial / Manufacturing
Location
Johor
Contract Type
Permanent
Consultant name
Ban Keat Chew
Consultant contact
+60 323024083
Job Reference
JN-102026-7123270

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.