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Pall Order Management - US SHIFT

Selangor Permanent Work from Home or Hybrid View Job Description
The Pall Order Management role in the life science industry focuses on overseeing customer service processes and ensuring smooth order management operations. This permanent position operates during the US shift and requires a detail-oriented individual with strong organisational skills.
  • Great MNC
  • Good company exposure

About Our Client

A company specialising in the life science industry, based in Malaysia.

Job Description

  • Manage order processing and ensure timely fulfilment of customer requests.
  • Monitor and address any issues in the order management system.
  • Coordinate with internal teams to resolve customer queries efficiently.
  • Maintain accurate records of orders and customer interactions.
  • Ensure compliance with company policies and industry standards in all processes.
  • Provide proactive communication to customers about their order status.
  • Identify process improvements to enhance customer service quality.
  • Support additional administrative tasks related to order management as needed.

The Successful Applicant

A successful Pall Order Management professional should have:

  • Experience in customer service or order management, preferably in the life science industry.
  • Proficiency in using order management systems or related software.
  • Strong organisational skills and attention to detail.
  • Ability to work effectively during US shift hours.
  • Excellent communication skills, both written and verbal.
  • A proactive and solution-focused approach to handling customer queries.
  • Knowledge of industry-specific compliance requirements is an advantage.

What's on Offer

  • Annual salary between MYR 72,000 and MYR 84,000.
  • 13th-month salary as part of the benefits package.



This is a role to contribute to the life science industry in a customer service role. If you meet the requirements and are interested in this position, consider applying.

Contact
Jessie Gan
Quote job ref
JN-072026-7068727
Phone number
+60 3 2302 4031

Job summary

Function
Engineering & Manufacturing
Specialisation
Operations Management
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Selangor
Contract Type
Permanent
Consultant name
Jessie Gan
Consultant contact
+60 3 2302 4031
Job Reference
JN-072026-7068727
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.