Operations Performance Manager (Shipping & Logistics)

Selangor Permanent Work from Home or Hybrid View Job Description
Join a global logistics organisation where you'll lead operational performance, governance, and continuous improvement initiatives across regional operations. This is an excellent opportunity for experienced shipping and freight forwarding professionals looking to drive business impact in a leadership role.
  • Regional exposure within a global logistics environment
  • Leadership role focused on performance, governance, and operational excellence

About Our Client

Our client is a well-established multinational organisation within the shipping and logistics sector, supporting complex operations across multiple markets. With a strong focus on operational excellence, performance visibility, and data-driven decision-making, the business offers a collaborative environment with exposure to regional stakeholders and leadership teams.

Job Description

As the Operations Performance Manager, you will lead a team responsible for performance reporting, governance activities, and operational insights that support strategic decision-making across the business.

  • Lead, coach, and develop a team supporting operational reporting and governance activities.
  • Monitor and analyse operational KPIs, performance trends, and cost-related metrics.
  • Prepare management reports, dashboards, and business insights for key stakeholders.
  • Partner with operations, procurement, finance, and business teams to support performance reviews and decision-making.
  • Ensure reporting accuracy, data integrity, and governance compliance across processes and systems.
  • Monitor supplier and operational performance through KPI tracking and governance reviews.
  • Support budgeting, cost visibility, and performance analysis through data-driven insights.
  • Identify reporting trends, risks, and opportunities to support operational performance.
  • Serve as a key business partner by translating operational data into actionable recommendations.

The Successful Applicant

A successful candidate should have:

  • Proven experience leading and developing teams.
  • Strong background in performance reporting, business analytics, governance, operational support, or performance management functions.
  • Experience working within the shipping, freight forwarding, logistics, or transportation industry is essential.
  • Good understanding of operational costs, budgeting principles, or cost monitoring activities.
  • Familiarity with SAP, or other enterprise systems commonly used within shipping and logistics environments.
  • Strong Excel, reporting, and data analysis capabilities.
  • Strong stakeholder management, communication, and presentation skills.
  • Ability to turn data into meaningful business insights and recommendations.

What's on Offer

  • Leadership opportunity within a global shipping and logistics organisation
  • Regional stakeholder exposure and cross-functional collaboration
  • High-impact role focused on performance management and governance
  • Opportunity to work closely with senior business leaders
  • Hybrid working arrangements



If you have a background in shipping or logistics and enjoy leading teams, driving performance insights, and supporting business decisions through data and governance, we'd love to hear from you. Apply today and take the next step in your career with a global industry leader.

Contact
Marissa Nao
Quote job ref
JN-102026-7128624
Phone number
6012 306 0593

Job summary

Function
Procurement & Supply Chain
Specialisation
Supply Chain Management
What is your area of specialisation?
Business Services
Location
Selangor
Contract Type
Permanent
Consultant name
Marissa Nao
Consultant contact
6012 306 0593
Job Reference
JN-102026-7128624
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.