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IT Support Specialist (Korean Speaker)

Kuala Lumpur Permanent MYR75,600 - MYR92,400 per year Work from Home or Hybrid View Job Description
This role provides application support to internal users, ensuring timely resolution of system and financial application issues. You will manage incoming queries, troubleshoot problems, and escalate complex cases while maintaining high service quality.
  • Opportunity to work in a fast-paced, high-performance environment
  • Gain hands-on experience supporting enterprise applications

About Our Client

Our client is a reputable multinational corporation (MNC) known for its strong work culture, performance-driven environment, and focus on continuous improvement.

Job Description

  • Provide technical and application support via inbound channels
  • Troubleshoot and resolve user issues or escalate when required
  • Ensure timely and accurate handling of all support requests
  • Follow established processes, compliance standards, and data protection guidelines
  • Maintain knowledge of systems, updates, and tools
  • Meet KPIs and service quality expectations
  • Contribute to process improvements and knowledge base update

The Successful Applicant

  • Diploma/Degree in IT or related field
  • Business proficiency in Korean (min TOPIK Level 5) & English
  • Min 1 year of experience in application or technical support is preferred
  • Fresh grad welcomed to apply
  • Strong problem-solving skills and attention to detail
  • Ability to work independently with minimal supervision
  • Good communication and customer service skills
  • Comfortable working in a structured, KPI-driven environment
  • Ability to adapt quickly to system updates and changes

What's on Offer

  • Monthly salary: RM 5,000 - RM 7,000
  • Annual salary range: RM 60,000 - RM 84,000 (12 months)
  • Exposure to a global MNC working environment
  • Structured training and development opportunities
  • Performance-driven culture with potential rewards and recognition
Contact
Yin Ern Ngo
Quote job ref
JN-072026-7054269
Phone number
+60323024029

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Business Services
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Yin Ern Ngo
Consultant contact
+60323024029
Job Reference
JN-072026-7054269
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.