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IT Product Owner (Digital Platforms)

Kuala Lumpur Permanent Work from Home or Hybrid View Job Description
We are seeking an experienced Product Owner to drive the enhancement and evolution of digital solutions supporting our client's agency distribution channel. This role serves as the bridge between business stakeholders and technology teams, ensuring critical agency platforms deliver exceptional user experience, operational efficiency, and business values.
  • Professional Carrer Growth
  • Large-Scale Digital Transformation Environment

About Our Client

Join one of Asia Pacific's largest and most established life insurance and financial services organizations, serving millions of customers across multiple markets. The company is investing heavily in digital transformation, focusing on modernizing its agency ecosystem, sales enablement platforms, and distribution technology to enhance productivity, recruitment, and agent experience.

Job Description

  • Serve as the Product Owner for agency-facing digital platforms, managing product enhancements, backlog prioritization, and business value delivery.
  • Partner with business stakeholders to gather requirements, perform gap analysis, and translate business needs into user stories and functional specifications.
  • Drive end-to-end project delivery across Agile/SDLC environments, including requirements gathering, UAT planning, testing, deployment, and post-implementation support.
  • Analyze business and agency performance metrics to identify opportunities for process improvements, automation, and digital transformation initiatives.
  • Manage production support and continuous improvement activities, ensuring platform stability, system availability, and effective issue resolution.
  • Collaborate closely with business, technology, and leadership teams to deliver solutions that enhance agency productivity and business outcomes.

The Successful Applicant

A successful Product Owner should have:

  • Minimum 7 years of experience in Business Analysis, Product Ownership, Functional Consulting, or Digital Transformation roles.
  • Strong experience in stakeholder management, requirements elicitation, Agile delivery, UAT, and production support.
  • Exposure to insurance, financial services, banking, fintech, or other regulated industries is highly preferred.
  • Familiarity with enterprise applications, digital platforms, reporting solutions, and customer or sales-facing systems.
  • Strong analytical, problem-solving, and communication skills with the ability to manage multiple priorities in a fast-paced environment.

What's on Offer

  • Permanent employment.
  • Product Owner responsibilities with ownership of business-critical digital platforms.
  • High-visibility role working directly with senior business and technology stakeholders.
  • Opportunity to drive digital transformation initiatives within a leading financial services organization.
  • End-to-end exposure across strategy, delivery, enhancement, and operational support.
  • Strong career progression for experienced Business Analysts seeking broader product ownership and stakeholder influence.
  • Location in Kuala Lumpur.



If you are interested in this Product Owner role, please apply with your latest CV.

Contact
Jia Lik Hon
Quote job ref
JN-112026-7139219
Phone number
+60 3 2302 4091

Job summary

Function
IT
Specialisation
IT Project & Programme Management
What is your area of specialisation?
Insurance
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Jia Lik Hon
Consultant contact
+60 3 2302 4091
Job Reference
JN-112026-7139219
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.