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Strategic Account Support Engineer

Malaysia Permanent MYR86,400 - MYR105,600 per year View Job Description
The Strategic Account Support Engineer will focus on providing exceptional technical support and strategic solutions to key accounts within the technology and telecoms industry. This role requires strong problem-solving skills and the ability to collaborate with clients to ensure their needs are met effectively.
  • Good working culture
  • Competitive salary

About Our Client

The hiring company is a large organization operating within the technology and telecoms industry. It is renowned for offering innovative solutions and maintaining a strong presence in the market.

Job Description

  • Provide technical support and guidance to strategic accounts to ensure customer satisfaction.
  • Collaborate with internal teams to resolve complex technical issues effectively.
  • Develop and maintain strong relationships with key clients to understand their needs and challenges.
  • Act as a technical advisor for customers to optimize their use of company solutions.
  • Monitor and manage customer accounts to ensure service levels are consistently met.
  • Prepare and deliver technical documentation and reports as required.
  • Contribute to the development of technical support processes and best practices.
  • Provide training and support to clients on the company's products and services.

The Successful Applicant

A successful Strategic Account Support Engineer should have:

  • A relevant educational background in technology, engineering, or a related field.
  • Strong technical knowledge and problem-solving skills.
  • Experience in supporting or working with technology and telecoms solutions.
  • Excellent communication and interpersonal skills for client interaction.
  • Ability to manage multiple accounts and prioritize tasks effectively.
  • A proactive and customer-focused approach to work.

What's on Offer

  • Competitive salary ranging from MYR 86400 to MYR 105600 annually.
  • Opportunity to work with a leading large organization in the technology and telecoms industry.
  • Permanent employment with potential for career growth.
  • Comprehensive benefits package (details to be confirmed).



If you are passionate about technology and telecoms and are eager to excel as a Strategic Account Support Engineer, we encourage you to apply for this exciting opportunity.

Contact
Vivian Siow
Quote job ref
JN-022026-6938835
Phone number
+603 2302 4021

Job summary

Function
IT
Specialisation
Networks
What is your area of specialisation?
Technology & Telecoms
Location
Malaysia
Contract Type
Permanent
Consultant name
Vivian Siow
Consultant contact
+603 2302 4021
Job Reference
JN-022026-6938835

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.