Sr Product Support Engineer (Penang)

Penang Permanent MYR132,000 - MYR180,000 per year View Job Description
A leading global test and measurement technology company is seeking a senior Hardware/Product Engineer to support RF, Optical and High-Speed I/O product manufacturing at its contract manufacturing facility in Mainland Penang. The role focuses on hardware troubleshooting, failure analysis, yield improvement, manufacturing support and cross-functional collaboration to ensure high-quality product delivery.
  • Work on cutting-edge RF, Photonics and High-Speed I/O technologies
  • High-impact manufacturing and product ownership

About Our Client

Our client is a globally recognised technology company specialising in advanced test and measurement solutions for wireless communications, semiconductors, photonics and high-speed digital applications. They are known for developing industry-leading testing platforms used by leading technology manufacturers worldwide and offer a collaborative, innovation-driven environment focused on engineering excellence.

Job Description

  • Serve as the primary technical lead supporting manufacturing and sustaining activities for advanced RF, optical, and high-speed test and measurement products.
  • Conduct detailed hardware troubleshooting and root cause analysis at board, module, and component level to resolve production and field issues efficiently.
  • Analyse manufacturing data and failure trends to identify reliability concerns, improve product yields, and implement corrective actions.
  • Perform and interpret complex RF and photonics measurements, including signal integrity, optical performance, and high-speed communication testing.
  • Partner with R&D, NPI, Quality, Software, Firmware, Field Service, and Operations teams to ensure seamless product transition, production readiness, and issue resolution.
  • Drive continuous improvement initiatives focused on quality, manufacturability, reliability, test efficiency, and cost optimisation.
  • Manage engineering changes, product deviations, and ECO implementation throughout the production lifecycle.
  • Develop and enhance manufacturing test processes, documentation, and debug methodologies while providing technical guidance to engineers and technicians.
  • Act as the key technical liaison between internal engineering teams and contract manufacturing partners to ensure successful product delivery and customer satisfaction.

The Successful Applicant

  • Degree qualified in Electrical, Electronic, Telecommunications, or a related Engineering discipline; postgraduate qualifications are advantageous.
  • Proven experience supporting complex RF, optical, photonics, or high-speed electronic products within a manufacturing or product engineering environment.
  • Strong technical knowledge of RF systems, optical technologies, signal integrity, and high-speed test architectures.
  • Hands-on expertise in hardware debugging, failure analysis, root cause investigation, and production issue resolution.
  • Familiarity with advanced test and measurement equipment such as network analysers, spectrum analysers, oscilloscopes, BERTs, tunable lasers, and PXI-based systems.
  • Experience working closely with contract manufacturers, production teams, and cross-functional engineering stakeholders.
  • Ability to interpret schematics, PCB layouts, fabrication drawings, and engineering documentation.
  • Data-driven problem solver with a track record of improving product quality, manufacturing yields, and operational efficiency.
  • Strong communication and stakeholder management skills, with the ability to influence technical decisions across global teams.
  • Highly organised, detail-oriented, and committed to delivering products that meet the highest quality standards.

What's on Offer

  • Opportunity to work on industry-leading RF, photonics, optical, and high-speed test technologies that support some of the world's most innovative products.
  • Exposure to a highly collaborative global engineering environment, partnering with experts across R&D, Product Engineering, Manufacturing, and Quality functions.
  • A visible and impactful role with direct influence on product performance, manufacturing excellence, and customer satisfaction.
  • Diverse technical challenges spanning failure analysis, advanced measurements, process improvement, and new product introduction activities.
  • Career development opportunities within a globally recognised technology organisation known for engineering innovation.
  • Competitive remuneration package and comprehensive employee benefits, including medical coverage, flexible wellness benefits, dental and optical support, insurance programmes, employee share purchase plans, and generous leave entitlements.
  • Stable long-term opportunity based in Penang, supporting advanced manufacturing operations with regional and global exposure.
Contact
Isabelle De Costa
Quote job ref
JN-102026-7128229
Phone number
+603 2302 4075

Job summary

Function
Engineering & Manufacturing
Specialisation
Production, Manufacturing
What is your area of specialisation?
Industrial / Manufacturing
Location
Penang
Contract Type
Permanent
Consultant name
Isabelle De Costa
Consultant contact
+603 2302 4075
Job Reference
JN-102026-7128229

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.