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Service Advisor

Bangsar Temporary MYR4,000 - MYR5,000 per month (MYR48,000 - MYR60,000 per year) View Job Description
The applicant for this role will act as the key representative of the company to customers, building and maintaining strong relationships throughout the vehicle lifecycle.
  • Be part of a dynamic and fast paced environment
  • Opportunity to collaborate regionally with various cross functional team

About Our Client

Our client is a transportation services company with a strong international network, the organisation provides flexible solutions that help businesses manage transportation needs more effectively. Its offerings focus on convenience, efficiency, and cost optimisation, while also supporting the shift toward more sustainable practices. By combining industry expertise with innovative tools and customer-focused service, the company plays a key role in simplifying fleet operations and adapting to changing mobility trends.

Job Description

  • Handle customer requests for routine vehicle maintenance and servicing.
  • Manage ad-hoc issues such as breakdowns, repeat jobs, or rescheduled bookings.
  • Review and approve workshop repair estimates and issue work order approvals.
  • Coordinate accident repairs by liaising with insurance providers and workshops.
  • Provide customers with technical advice and information to ensure proper vehicle upkeep.
  • Proactively design and implement measures to enhance the customer experience.
  • Ensure smooth coordination between internal teams for timely processing of dealer invoices.
  • Monitor and control service approval costs to remain within budget.



The Successful Applicant

  • Diploma or Bachelor's Degree in Engineering/Automotive or related field.
  • 2-4 years of experience in automotive service (maintenance, repair evaluation, cost assessment).
  • Strong technical knowledge of vehicle maintenance and repair.
  • Excellent communication, negotiation, and customer service skills.
  • Self-motivated, trustworthy, adaptable, and able to work independently.
  • Proven ability to build and maintain strong relationships with customers, dealers, and partners.
  • Experience in an international or fast-changing environment is an advantage.



What's on Offer

  • Contract (6 Months)
  • Covered medical expenses.
  • Opportunity to represent a global automotive service provider and be the key contact throughout the customer vehicle lifecycle.
  • Career growth and development within an international, fast-paced environment.
  • Training and support to strengthen both technical and customer service skills.
  • Collaborative culture with exposure to cross-functional teams (operations, commercial, finance).



Contact
Ariff Kamri
Quote job ref
JN-092025-6841847
Phone number
+6012 375 0286

Job summary

Function
Sales
Specialisation
General Management
What is your area of specialisation?
Transport & Distribution
Location
Bangsar
Contract Type
Temporary
Consultant name
Ariff Kamri
Consultant contact
+6012 375 0286
Job Reference
JN-092025-6841847

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.