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Senior Martech Solutions and Integrations manager

Petaling Jaya Permanent MYR216,000 - MYR264,000 per year View Job Description
Lead the solution architecture and technical direction of the Customer Engagement Platform (CEP), ensuring scalable, secure, and business-aligned solutions that maximise native platform capabilities and support customer engagement, loyalty, personalisation, and marketing activation across multiple markets
  • Spearhead CEP and CDP initiatives to develop customer-centricity
  • Exposure to regional collaborations on large-scale transformation projects

About Our Client

Our client is a major consumer-facing enterprise driving digital and analytics transformation to better serve customers and accelerate growth across the region.

Job Description

  • Define unified customer identity framework across Loyalty, CDP, CMS, and Marketing Automation, ensuring consistent identification, stitching, and profile resolution across all touchpoints
  • Design the end-to-end technical architecture of the unified martech stack, covering CDP, loyalty, CMS, marketing automation, campaign & journey orchestration, survey & feedback modules including integration with existing DFI systems and infrastructure
  • Define and maintain architecture standards, design patterns, integration approaches, and unified customer, event, and activation data models across markets
  • Govern architecture decisions, technical risks, design exceptions, and solution quality
  • Partner with Enterprise Architecture, Security, Data Engineering, Digital, Product Owners, and CEP on architecture and solution decisions.
  • Architect and oversee integrations between the unified martech stack with systems such as Data Lake, POS, eCommerce, Mobile App, and CRM ensuring seamless data flow and operational alignment
  • Define API frameworks, event schemas, identity models, and real-time data flows
  • Engage with business stakeholders to understand their needs and translate these into high-quality technical designs, ensuring seamless data, workflow, and activation alignment

The Successful Applicant

A successful Senior Martech Solutions Architect should have:

  • Strong expertise in marketing technology platforms and system integrations.
  • Hands on architecture for CDP, Marketing Automation, CMS, or Loyalty systems
  • Demonstrated experience in solution architecture, including two platform deployments with measurable revenue/efficiency gains
  • Proficiency in troubleshooting and resolving system performance issues.
  • Ability to identify and implement innovative Martech solutions.
  • Excellent project management and organisational skills.

What's on Offer

  • Annual salary between MYR 216000 and MYR 264000.
  • Performance-based bonus.
  • Additional benefits provided by the employer.



This is a permanent role in the retail industry offering a competitive package. Interested candidates are encouraged to apply.

Contact
J-Shan Loke
Quote job ref
JN-082026-7083462
Phone number
60123262534

Job summary

Function
IT
Specialisation
IT Architecture
What is your area of specialisation?
Retail
Location
Petaling Jaya
Contract Type
Permanent
Consultant name
J-Shan Loke
Consultant contact
60123262534
Job Reference
JN-082026-7083462

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.