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Senior IT Product Manager (Ecommerce/ Search & Personalisation)

International Permanent MYR9,000 - MYR15,000 per month (MYR108,000 - MYR180,000 per year) View Job Description
The Senior Product Manager in the retail industry will lead product development initiatives within the technology department. This role requires strategic thinking, collaboration, and a strong understanding of customer needs to drive product success.
  • Massive Global Impact at Ecommerce Scale
  • Senior Strategic Role With High Autonomy & Cross‑Regional Influence

About Our Client

A large organization in the retail/ ecommerce industry, this company is a leader in its field and focuses on enhancing customer experiences through innovative technology solutions. They are committed to delivering high-quality products and services to meet ever-evolving consumer demand

Job Description

  • Own the platform including search, catalog, merchandising and recommendations customer experience and capabilities.
  • Drive commercial and conversion outcomes across regions.
  • Lead experimentation and rapid iteration on the experience layer.
  • Take responsibility for team outcomes and KPIs.
  • Manage and adjust the product roadmap, using data and prioritisation frameworks to articulate the value and ROI of developments.
  • Align the team's product roadmaps with the company and regions business/customer priorities, demonstrating the ability to push back on broader business requests when they conflict with strategic goals.
  • Build and maintain relationships with internal and external stakeholders, ensuring their input is integrated into the product roadmap.
  • Utilise analytics and customer feedback to inform decisions and drive recommendations.
  • Tailor communication to diverse audiences, simplifying complex information and presenting with clarity to gain buy-in..

The Successful Applicant

A successful Senior Product Manager should have:

  • Roadmap ownership: Prioritise and sequence experience-layer work on a clear roadmap, balancing customer value, commercial impact, and delivery capacity.
  • Strong initiative framing: Produce high-quality Lean Business Canvases and decision documents (e.g., business case/memo/PR FAQ) for key initiatives, tooling choices, and contract renewals-enabling fast, aligned decisions.
  • Outcome accountability: Own team outcomes through experimentation, KPI setting, and delivery-consistently achieving measurable improvements in customer and business metrics.
  • Customer-led decision-making: Represent customer needs and feedback in product decisions, ensuring solutions are demonstrably user-centric and address real problems.
  • Insight-driven strategy: Partner with regional insights teams to run research and feedback sessions, translating learnings into strategy, prioritisation, and validated hypotheses.
  • Metrics & analysis excellence: Define, monitor, and analyse key metrics, using data to make informed trade-offs and continuously improve customer-facing experiences.
  • Stakeholder partnership: Build and maintain strong relationships with key external stakeholders, managing expectations and driving alignment on outcomes and timelines
  • Governance & approvals: Collaborate with stakeholders to align decisions with company and regional goals, ensuring the right approvals and clear decision logs.
  • Regional enablement: Deliver clear feature documentation and implementation guidance to support consistent regional execution and adoption.
  • Go-to-market & rollout: Co-own go-to-market, rollout, and measurement frameworks to ensure launches are coordinated, measurable, and optimised post-release.
  • Sustainability contribution: Contribute to strategic sustainability ambitions within product propositions, ensuring relevant initiatives are embedded and measurable where applicable.

What's on Offer

  • Opportunity to work in a large organization within the retail industry.
  • Permanent position with career development prospects.
  • Chance to lead innovative projects in the technology department.



If you are ready to take the next step in your career as a Senior Product Manager, apply now to be part of an exciting journey in the retail industry.

Contact
Jia Lik Hon
Quote job ref
JN-022026-6944445
Phone number
+60 3 2302 4091

Job summary

Function
IT
Specialisation
IT Project & Programme Management
What is your area of specialisation?
Retail
Location
International
Contract Type
Permanent
Consultant name
Jia Lik Hon
Consultant contact
+60 3 2302 4091
Job Reference
JN-022026-6944445

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.