Save Job Back to Search Job Description Summary Similar JobsAttractive Salary PackageLong-term career progression opportunitiesAbout Our ClientOur client is a globally recognized healthcare and medical technology company with a strong international presence across numerous countries. The organization develops and delivers innovative healthcare solutions, medical devices, pharmaceutical products, and digital health technologies that support hospitals, healthcare providers, and patients worldwide.As a market leader within its industry, the company is committed to continuous innovation, operational excellence, and digital transformation. Employees benefit from working in a stable multinational environment that prioritizes long-term career development, cross-functional collaboration, and exposure to global projects and technologies.Job DescriptionManage and ensure the stability, security, and performance of the organization's SAP landscape across on-premise, cloud, and hybrid environments.Lead troubleshooting efforts for complex SAP technical issues, conduct root cause analysis, and implement long-term solutions to prevent recurring incidents.Drive continuous improvement, automation, and optimization initiatives to enhance system reliability, operational efficiency, and overall platform performance.Oversee SAP system performance by conducting health checks, capacity planning, monitoring activities, and performance tuning across the SAP ecosystem.Manage SAP technical maintenance activities, including kernel upgrades, patch deployments, support packages, and system enhancements.Support SAP HANA environments through system monitoring, performance analysis, troubleshooting, and basic database administration activities.Coordinate system refreshes, client copies, system copies, technical migrations, and other landscape management activities.Ensure effective transport management and support release, change, and deployment processes across SAP environments.Administer SAP users, roles, authorizations, and security configurations while working closely with internal security teams to maintain compliance standards.Support business continuity by managing backup, recovery, high-availability, and disaster recovery processes.Collaborate with infrastructure, network, security, database, and application teams to ensure seamless end-to-end SAP operations and service delivery.Resolve technical incidents, service requests, and operational issues in accordance with established service level agreements (SLAs).Perform day-to-day SAP Basis administration tasks, including client administration, job scheduling, and system operations.Maintain operational documentation, technical procedures, and knowledge repositories to support efficient service management and knowledge sharing.Support audit and compliance activities by ensuring adherence to SAP operational standards, governance requirements, and security policies.Participate in on-call support, major incident response, and critical outage management when required.The Successful ApplicantStrong experience in SAP Basis administration and operational support.Experience managing SAP systems in enterprise production environments.Familiarity with ITIL processes including Incident, Problem, Change, and Request Management.What's on OfferStable organization with strong industry reputation and long-term career growth opportunities.Regional and global stakeholder exposure within a multinational working environment.Opportunity to contribute to major SAP infrastructure, modernization, and transformation initiatives.ContactJia Yi YeohQuote job refJN-112026-7140062Phone number+60 3 2302 4000Job summaryFunctionITSpecialisationERPWhat is your area of specialisation?Industrial / ManufacturingLocationPuchongContract TypePermanentConsultant nameJia Yi YeohConsultant contact+60 3 2302 4000Job ReferenceJN-112026-7140062Work from HomeWork from Home or Hybrid
