Save Job Back to Search Job Description Summary Similar JobsJoin a Global Leader in Semiconductor TechnologyDrive Strategic Quality LeadershipAbout Our ClientOur client is a globally recognised technology manufacturing company serving leading customers within the semiconductor industry. With a strong focus on quality, innovation, operational excellence, and employee development, the organisation offers the opportunity to work within a highly collaborative and technically advanced environment supporting global customers.Job DescriptionLead customer quality management activities for strategic global and key accounts.Drive quality improvement strategies aligned with business objectives and customer expectations.Manage customer escalations and improve customer quality scorecards.Conduct root cause investigations and coach teams on 8D problem-solving methodologies, corrective actions, and preventive actions.Act as the customer quality representative, ensuring compliance with customer requirements.Lead customer audits and customer performance reporting activities.Oversee quality planning for new product introductions.Partner with cross-functional teams to improve product quality and manufacturing performance.Implement robust quality controls, OCAP processes, and containment actions during out-of-control situations.Lead and develop a team focused on delivering outstanding quality outcomes.The Successful ApplicantDegree in Engineering, Physics, Mathematics, Electrical Engineering, or Mechanical Engineering.Minimum 8 years' experience within a semiconductor manufacturing environment.Proven experience in customer quality management and stakeholder engagement.Strong knowledge of root cause analysis, 8D methodologies, CAPA, and continuous improvement tools.Experience leading customer audits and quality reporting.Prior people management experience with the ability to influence cross-functional teams.Excellent communication, presentation, and data storytelling skills.ISO 9001 Internal Auditor certification will be advantageous.Experience within wafer fabrication, semiconductor manufacturing, or vacuum technology environments is highly desirable.Mandarin language proficiency required to support communication with Mandarin-speaking stakeholdersWhat's on OfferLeadership opportunity within a global semiconductor organisation.Exposure to strategic international customer accounts.Career growth within a highly specialised and growing industry.Opportunity to drive meaningful quality transformation and operational excellence initiatives.Hybrid working arrangement with flexibility.Continuous learning and professional development opportunities.Competitive remuneration and benefits package.ContactIsabelle De CostaQuote job refJN-082026-7076583Phone number+603 2302 4075Job summaryFunctionEngineering & ManufacturingSpecialisationQuality, TechnicalWhat is your area of specialisation?Industrial / ManufacturingLocationPenangContract TypePermanentConsultant nameIsabelle De CostaConsultant contact+603 2302 4075Job ReferenceJN-082026-7076583
