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Head of HR Shared Services

Petaling Jaya Permanent View Job Description
The HR SSC Centre Lead will oversee and optimize human resource services, ensuring efficient processes and a seamless employee experience. This role is ideal for professionals with strong expertise in Human Resources within the Financial Services industry.
  • Attractive remuneration package
  • Be part of a globally recognized organisation

About Our Client

This opportunity is with a large organization within the FMCG industry, recognized for its structured processes and commitment to excellence. The company has a strong presence in Petaling Jaya and is focused on delivering quality services while maintaining a professional work environment.

Job Description

  • Lead the delivery and optimization of HR processes to support business objectives.
  • Ensure compliance with regulatory requirements and internal policies in all HR operations.
  • Collaborate with cross-functional teams to improve employee experience and satisfaction.
  • Manage end-to-end HR service delivery, including payroll, benefits administration, and employee lifecycle management.
  • Streamline HR processes to enhance efficiency and reduce operational bottlenecks.
  • Monitor and analyze HR metrics to provide actionable insights for decision-making.
  • Provide guidance and support to HR teams on best practices and process improvements.
  • Act as a key point of contact for HR-related queries, ensuring timely and accurate resolutions.

The Successful Applicant

A successful HR SSC Centre Lead should have:

  • A degree in Human Resources, Business Administration, or a related field.
  • Proven expertise in HR operations and service delivery within the Financial Services industry.
  • Strong knowledge of employment laws and HR compliance standards.
  • Experience in managing and improving HR systems and processes.
  • Exceptional problem-solving and decision-making abilities.
  • Excellent communication and interpersonal skills to collaborate with diverse teams.

What's on Offer

  • Comprehensive benefits including basic perks.
  • Permanent role with long-term career growth opportunities.
  • Work in Petaling Jaya within a professional and structured environment.
  • Opportunity to lead and shape HR service delivery in a large organization within the Financial Services industry.



Contact
Sara Afzal
Quote job ref
JN-032026-6966161
Phone number
6012 326 4054

Job summary

Function
Human Resources
Specialisation
Head of HR
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Petaling Jaya
Contract Type
Permanent
Consultant name
Sara Afzal
Consultant contact
6012 326 4054
Job Reference
JN-032026-6966161

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.