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Global Trade Operations (International Order Management)

Kuala Lumpur Permanent MYR55,000 - MYR90,000 per year Work from Home or Hybrid View Job Description
This role sits at the intersection of international trade, export operations, order management, and shipping documentation. You will play a critical role in ensuring smooth execution of export activities by managing customer orders, coordinating trade documentation, supporting shipment execution, and working closely with customers, suppliers, logistics partners, and internal stakeholders.
  • Hybrid (3+2) | Work Life Balance
  • Stable Structure | Global MNC Environment

About Our Client

A globally established organization operating within the Manufacturing and industrial solutions industry, serving customers across a wide range of sectors through an extensive international manufacturing, supply chain, and distribution network.

Job Description

  • Manage customer and purchase orders to support efficient export operations
  • Review and coordinate trade documents including Bills of Lading (BL), shipping documents, and supporting export documentation
  • Support Letter of Credit (LC) and documentary trade requirements where applicable
  • Monitor shipment progress and provide timely updates to customers and stakeholders
  • Coordinate closely with logistics providers, suppliers, customers, and internal teams
  • Maintain accurate documentation and records within SAP and related systems
  • Support operational KPIs and drive continuous improvement initiatives
  • * Participate in process enhancements to improve efficiency, accuracy, and customer experience

The Successful Applicant

A successful Trade Documentation Executive should have:

  • Degree in Business Administration, Supply Chain, Logistics, International Trade, or related disciplines
  • Minimum 2-5 years of experience in Export Operations, Trade Documentation, Logistics Operations, Customer Operations, or Supply Chain functions
  • Hands-on experience handling shipping documents and export-related processes
  • Understanding of documentary trade requirements and international shipping processes
  • SAP experience, particularly SAP SD module, would be highly advantageous
  • Strong stakeholder management, coordination, and communication skills
  • Detail-oriented with the ability to manage multiple priorities effectively

What's on Offer

  • Competitive salary package and annual performance incentives
  • Comprehensive medical and insurance coverage
  • Employee wellness and healthcare support programs
  • Stable permanent opportunity within a globally recognized multinational organization
  • Exposure to international customers, global supply chains, and cross-border trade activities
  • Structured training and professional development opportunities
  • Collaborative and inclusive working culture



If you are ready to take on this role, we encourage you to apply!

Contact
Kai Jiunn Liong
Quote job ref
JN-072026-7064885
Phone number
+603 2302 4071

Job summary

Function
Procurement & Supply Chain
Specialisation
Logistics - Import / Export
What is your area of specialisation?
Industrial / Manufacturing
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Kai Jiunn Liong
Consultant contact
+603 2302 4071
Job Reference
JN-072026-7064885
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.