Global Operations Excellence (Process Improvement | SAP)

Kuala Lumpur Permanent MYR60,000 - MYR80,000 per year Work from Home or Hybrid View Job Description
This role sits within a regional operations excellence function and focuses on improving business processes, enhancing operational performance, and supporting transformation initiatives across multiple countries and business units. Working closely with operational teams and regional stakeholders, you will play an important role in analysing performance trends, driving process improvements, and ensuring continuous operational efficiency.
  • Hybrid (3+2) | Flexible Working Arrangement
  • Structured MNC | Performance Management

About Our Client

A globally established multinational organization with a strong presence across international markets (Manufacturing Industry). Known for its commitment to operational excellence, continuous improvement, and innovation, the organization offers employees the opportunity to gain regional exposure while working on impactful projects that drive business performance and process transformation.

Job Description

  • Support and drive operational excellence initiatives across regional business operations
  • Analyze operational performance data and identify process improvement opportunities
  • Support KPI reporting, performance measurement, and operational analytics activities
  • Coordinate User Acceptance Testing (UAT), system enhancements, and business change initiatives
  • Participate in regional projects aimed at improving efficiency and service delivery
  • Develop, review, and maintain process documentation and knowledge materials
  • Support issue resolution relating to operational processes and system
  • Work closely with regional stakeholders to ensure process compliance and operational effectiveness
  • Contribute to continuous improvement initiatives and best practice implementation

The Successful Applicant

The Successful Applicant:

  • 2-6 years of experience within Supply Chain, Customer Operations, Order Management, Process Improvement, or related functions
  • Strong analytical thinking and problem-solving capabilities
  • Experience working with operational processes, KPI reporting, or performance management activities
  • Exposure to process improvement, continuous improvement, or operational excellence initiatives would be advantageous
  • Experience supporting projects, systems enhancements, UAT, or business transformation activities is preferred
  • SAP or ERP system experience would be an added advantage
  • Strong communication and stakeholder management skills



What's on Offer

  • Competitive salary package and performance-related rewards
  • Hybrid working arrangement
  • Comprehensive medical and insurance coverage
  • Employee wellness and healthcare benefits
  • Stable permanent opportunity within a globally recognized multinational organization
  • Exposure to regional stakeholders and Asia Pacific operations
  • Structured learning and professional development programs



Whether you're currently in Supply Chain, Customer Operations, Order Management, Logistics, or Shared Services, this opportunity provides an excellent pathway into Operations Excellence and business transformation-focused career tracks. If this role aligns with your expertise, we encourage you to apply!

Contact
Kai Jiunn Liong
Quote job ref
JN-072026-7067003
Phone number
+603 2302 4071

Job summary

Function
Procurement & Supply Chain
Specialisation
Supply Chain Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Kai Jiunn Liong
Consultant contact
+603 2302 4071
Job Reference
JN-072026-7067003
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.