Save Job Back to Search Job Description Summary Similar JobsLead digital analytics and AI-driven transformation initiativesShape customer experience through data and insightsAbout Our ClientWith operations spanning multiple international markets, our Client continues to invest heavily in digital transformation, data-driven decision making, AI, and customer experience innovation. Employees have the opportunity to work on large-scale regional initiatives while collaborating with diverse and high-performing teams across business, technology, product, and analytics functionsJob DescriptionDrive digital measurement and insights initiatives across multiple markets, ensuring alignment with business objectives and digital growth prioritiesDevelop and enhance analytics frameworks, reporting standards, and performance measurement methodologies to support informed decision-makingOversee the implementation and maintenance of tracking solutions, ensuring reliable data collection and high-quality digital insightsAnalyze complex datasets to identify trends, opportunities, and actionable recommendations that support business performanceDesign and deliver dashboards, reports, and visualizations that provide stakeholders with clear visibility into key metrics and outcomesCollaborate with teams across business, technology, product, and customer functions to improve digital experiences and operational effectivenessLead customer behaviour analysis, testing initiatives, and performance optimisation efforts to drive continuous improvementExplore and promote innovative approaches, including automation and advanced analytics techniques, to improve efficiency and generate greater business valueProvide guidance, coaching, and knowledge sharing to strengthen analytics capabilities and foster a data-driven mindset across teamsThe Successful ApplicantA successful Digital Analytics Senior Manager should have:A degree in a relevant field, such as data science, statistics, or business analyticsOver 6 years of experience in Digital Analytics, Customer Analytics, Business Intelligence, or Data AnalyticsStrong hands-on experience with Adobe Analytics, Adobe Customer Journey Analytics (CJA), GA4, or similar analytics platformsSolid understanding of digital tracking, tagging implementation, data governance, and data quality managementExperience building dashboards and reporting solutions using tools such as Power BI, Tableau, or LookerAbility to translate complex data into clear business insights and actionable recommendationsStrong stakeholder management skills with experience partnering across business and technology teamsExperience driving digital performance, customer journey analysis, and optimisation initiativesComfortable working in a regional environment and collaborating with cross-functional teams across multiple marketsExposure to advanced analytics, AI, predictive analytics, SQL, or Python would be an added advantageWhat's on OfferCompetitive salary ranging from MYR 180000 to MYR 216000 annuallyPlay a key role in shaping digital strategy, customer experience, AI adoption, and data-driven decision making within a large-scale organizationJoin a company that invests in leadership development, continuous learning, and long-term career progressionWork alongside passionate professionals across Product, Technology, Customer Experience, Marketing, and Data functionsBe part of a business that values innovation, customer-centricity, and making a meaningful impact through dataIf you're excited about using data to influence strategy, improve customer experiences, and drive digital innovation across Asia, we'd love to hear from you!ContactElaine HoQuote job refJN-102026-7124251Phone number+60 3 2302 4058Job summaryFunctionITSpecialisationConsultingWhat is your area of specialisation?Financial ServicesLocationKuala LumpurContract TypePermanentConsultant nameElaine HoConsultant contact+60 3 2302 4058Job ReferenceJN-102026-7124251Work from HomeWork from Home or Hybrid
