Customer Service - Thai Speaker

Kuala Lumpur Permanent View Job Description
The Customer Service - Thai position involves delivering exceptional customer support within the industrial and manufacturing industry. The successful candidate will ensure smooth communication and efficient service for Thai-speaking clients in a fast-paced environment.
  • Exposure to new project & global processes
  • Be part of a globally recognized organization

About Our Client

This role is with a large organization that plays a key role in the industrial and manufacturing sector. The company is known for its global presence and commitment to providing high-quality solutions to its clients across various industries.

Job Description

  • Handle customer inquiries and resolve issues promptly and professionally.
  • Communicate effectively with Thai-speaking clients to ensure excellent service delivery.
  • Process and manage customer orders, ensuring accuracy and timely completion.
  • Collaborate with internal departments to address customer needs and resolve concerns.
  • Maintain and update customer records in the database.
  • Monitor order status and provide customers with timely updates.
  • Proactively identify and resolve potential service issues.
  • Ensure compliance with company policies and procedures.

The Successful Applicant

A successful Customer Service - Thai should have:

  • Proficiency in the Thai language, both written and spoken.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Familiarity with customer service processes and tools.
  • A detail-oriented approach and commitment to accuracy.
  • Problem-solving skills with a focus on delivering solutions.
  • A positive attitude and willingness to work collaboratively.

What's on Offer

  • Permanent job opportunity in Kuala Lumpur.
  • Language allowance to support your bilingual skills.
  • A supportive company culture within the industrial and manufacturing industry.
  • Opportunities for career development and growth.
  • Hybrid working arrangements to support better work-life balance.



Join a large organization in the heart of Kuala Lumpur and contribute to exceptional customer service. Apply now to become a valued part of a global team!

Contact
Shelyn Hiew
Quote job ref
JN-052026-7024951
Phone number
+603 2302 4093

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Shelyn Hiew
Consultant contact
+603 2302 4093
Job Reference
JN-052026-7024951

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.