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Customer Service Specialist - SHIPPING LINER (Ocean Freight)

Subang Jaya Permanent MYR60,000 - MYR72,000 per year View Job Description
The role involves managing end-to-end shipping operations while coordinating with customers, port authorities, and internal teams to ensure smooth logistics processes. It also focuses on delivering excellent customer service, handling documentation accurately, and communicating with international stakeholders.
  • Opportunity to Work in a Global, Fast-Paced Environment.
  • Alignment with Your Logistics & Customer Service Experience.

About Our Client

The client is a logistics and shipping agency supporting container trade across Asia and Europe. It represents an international shipping line in the region, focusing on reliable operations, coordination, and end-to-end service delivery.

Job Description

  • Manage end-to-end shipping operations, ensuring smooth coordination with ports, agents, and internal teams.
  • Handle customer interactions to deliver efficient and high-quality service throughout the logistics process.
  • Prepare and ensure accuracy of all required shipping and operational documentation.
  • Communicate effectively with international clients and partners across different regions.

The Successful Applicant

A successful Customer Service Specialist should have:

  • Diploma or degree in logistics, supply chain, business, or related field
  • 2-3 years of experience in shipping, freight forwarding, or logistics operations
  • Strong organisational skills with high attention to detail
  • Ability to multitask and perform well under pressure while meeting deadlines
  • Good communication skills and ability to work with international stakeholders
  • Proficient in logistics systems and Microsoft Office tools

What's on Offer

  • Competitive annual salary.
  • Opportunities to grow within a large organization.
  • Exposure to international clients and operations.
  • Supportive and professional work environment to help you succeed.
  • Permanent position with long-term career prospects.



If you are passionate about customer service and eager to make a difference we encourage you to apply today!

Contact
Ashwin Hastir
Quote job ref
JN-062026-7038750
Phone number
+60323024105

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Transport & Distribution
Location
Subang Jaya
Contract Type
Permanent
Consultant name
Ashwin Hastir
Consultant contact
+60323024105
Job Reference
JN-062026-7038750

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.