Save Job Back to Search Job Description Summary Similar JobsGreat MNCGood company exposureAbout Our ClientAn organisation based in Kuala Lumpur operating within the chemical Manufacturing industry.Job DescriptionHandle customer inquiries and provide timely resolutions in Mandarin and English.Coordinate with the procurement and supply chain teams to ensure accurate order processing and delivery.Must have SAP knowledgeProcessing order managementMaintain and update customer records and documentation effectively.Monitor order progress and proactively communicate updates to customers.Address and resolve supply chain issues to ensure client satisfaction.Collaborate with internal departments to enhance service efficiency.Prepare reports and summaries related to customer service activities.Ensure compliance with company policies and procedures throughout all processes.The Successful ApplicantA successful Customer Service professional should have:Proficiency in both Mandarin and English for effective communication.Able to read and write ChineseExperience in customer service, preferably within the procurement or supply chain field.Strong organisational and problem-solving skills.Attention to detail and the ability to manage multiple tasks efficiently.Familiarity with industrial or manufacturing processes is an advantage.Technical proficiency in using customer service and supply chain software tools.What's on OfferAnnual salary ranging from MYR 64,800 to MYR 79,200.Flexible working hours to support work-life balance.Permanent position offering stability and growth potential.ContactJessie GanQuote job refJN-082026-7090424Phone number+60 3 2302 4031Job summaryFunctionProcurement & Supply ChainSpecialisationLogistics - Customer ServiceWhat is your area of specialisation?Industrial / ManufacturingLocationKuala LumpurContract TypePermanentConsultant nameJessie GanConsultant contact+60 3 2302 4031Job ReferenceJN-082026-7090424Work from HomeWork from Home or Hybrid
