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Customer Order Management (German, French, Italian, Spanish)

Selangor Permanent MYR58,500 - MYR71,500 per year View Job Description
This role focuses on managing customer orders and providing exceptional service to ensure smooth operations within the life science industry. The position requires proficiency in German, French, Italian, or Spanish to communicate effectively with international clients.
  • Be part of a globally recognized organization
  • Exposure to new project & global processes

About Our Client

The hiring company is a large organization within the life science sector, known for its contributions to procurement and supply chain excellence. They are committed to delivering high-quality solutions and fostering a supportive work environment.

Job Description

  • Manage customer orders from receipt to fulfillment, ensuring accuracy and timeliness.
  • Communicate with international customers in German, French, Italian, or Spanish to address inquiries and provide updates.
  • Collaborate with internal teams to resolve order discrepancies and ensure customer satisfaction.
  • Monitor inventory levels and coordinate with the supply chain team to meet delivery timelines.
  • Maintain accurate records of customer interactions and transactions in the system.
  • Handle customer complaints professionally and provide solutions promptly.
  • Support process improvements to enhance operational efficiency and service quality.
  • Prepare regular reports on order management and customer service performance.

The Successful Applicant

A successful Customer Service Order Management professional should have:

  • Proficiency in German, French, Italian, or Spanish, along with strong communication skills.
  • A background in procurement, supply chain, or related fields within the life science industry.
  • Familiarity with order management systems and tools.
  • A customer-focused mindset with the ability to handle inquiries and complaints efficiently.
  • Strong organizational skills and attention to detail.
  • The ability to work collaboratively within a team environment.

What's on Offer

  • Additional benefits including language and shift allowances.
  • A permanent position in a reputable life science company.
  • Opportunities to work in a multicultural environment.
  • Supportive company culture focused on professional development.
  • Fresh Graduates are welcomed to apply!



If you are skilled in customer service and fluent in German, French, Italian, or Spanish, this role offers a rewarding opportunity to work in the life science industry. Apply now to take the next step in your career!

Contact
Shelyn Hiew
Quote job ref
JN-072026-7056601
Phone number
+603 2302 4093

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Selangor
Contract Type
Permanent
Consultant name
Shelyn Hiew
Consultant contact
+603 2302 4093
Job Reference
JN-072026-7056601

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.