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Assistant Manager - Customer Service - Thai Speaker

Kuala Lumpur Permanent MYR138,000 - MYR196,000 per year View Job Description
The Assistant Manager - CS Order Management - Thai Speaker will play a vital role in overseeing and ensuring the seamless execution of order management processes within the Procurement & Supply Chain department. This position requires fluency in Thai and a strong background in industrial/manufacturing operations to deliver exceptional service and operational excellence.
  • Be part of globally recognized organisation
  • Exposure to new project & global processes

About Our Client

This large organization is a key player in the industrial and manufacturing sector, recognized for its global reach and expertise in providing efficient and innovative solutions. The company is committed to fostering a professional environment that supports growth and operational excellence.

Job Description

  • Manage and oversee the end-to-end order management process, ensuring accuracy and timeliness in processing orders.
  • Collaborate closely with internal teams and external stakeholders to ensure seamless supply chain operations.
  • Monitor inventory levels and coordinate with relevant teams to prevent stock-outs or overstocking.
  • Ensure compliance with company policies and industry standards in all order-related activities.
  • Analyze order data and generate reports to identify trends and areas for improvement.
  • Address and resolve order-related issues promptly to maintain customer satisfaction.
  • Support team members by providing guidance and expertise in order management processes.
  • Contribute to process improvement initiatives to enhance operational efficiency and effectiveness.

The Successful Applicant

A successful Assistant Manager - Order Management - Thai Speaker should have:

  • Fluency in both Thai and English, with excellent communication skills.
  • A solid background in procurement, supply chain, or order management within the industrial/manufacturing industry.
  • Strong analytical skills and attention to detail for monitoring and improving processes.
  • Proficiency in relevant software and systems, including ERP tools.
  • A proactive approach to problem-solving and the ability to work collaboratively across teams.
  • Proven ability to handle multiple priorities in a fast-paced environment.

What's on Offer

  • Opportunities to work in a large organization within the industrial/manufacturing sector.
  • Professional development and career growth opportunities in the Procurement & Supply Chain department.
  • Inclusive and supportive workplace culture.



This is an excellent opportunity to advance your career as an Assistant Manager - Order Management - Thai Speaker in Kuala Lumpur. If you have the skills and experience required, we encourage you to apply and join a team committed to excellence.

Contact
Shelyn Hiew
Quote job ref
JN-062026-7041173
Phone number
+603 2302 4093

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
Shelyn Hiew
Consultant contact
+603 2302 4093
Job Reference
JN-062026-7041173

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.