Application Support Analyst (MNC)

Cyberjaya Permanent MYR84,000 - MYR120,000 per year Work from Home or Hybrid View Job Description
The Application Support Analyst will play a critical role in providing technical support and ensuring the smooth operation of business-critical applications in the Business Services industry. This position requires a proactive problem-solver with strong analytical skills and a passion for technology.
  • Support a business-critical trading platform used across APAC
  • Long-term career development

About Our Client

Our client is a renowned for its strong technology culture, commitment to innovation, and presence within the fintech industry. Employees have the opportunity to work on business-critical platforms, collaborate with global teams, and develop their careers within a highly dynamic and technology-driven environment.

Job Description

  • Monitor and support critical production applications
  • Investigate and resolve application, pricing, and data-related issues in a timely manner
  • Perform root cause analysis and implement preventive measures to improve platform stability
  • Partner with Development and Business teams to troubleshoot and resolve complex incidents
  • Ensure accurate and timely delivery of critical risk and valuation data to business users
  • Develop automation scripts and enhance operational processes to improve efficiency
  • Maintain support documentation and contribute to continuous service improvements

The Successful Applicant

A successful Application Support Analyst should have:

  • A degree in Computer Science, Information Technology, or a related field
  • Over 2 years of experience supporting enterprise applications within a production or application support environment
  • Hands-on experience with SQL, PowerShell scripting, and Windows Server troubleshooting
  • Exposure to Python, Linux scripting
  • Exposure to monitoring and scheduling tools such as Cron, or similar platforms
  • Strong analytical and problem-solving skills with the ability to investigate and resolve technical issues independently
  • Excellent communication skills and the ability to collaborate effectively with stakeholders
  • A proactive mindset with a passion for improving system stability, automation, and operational processes

What's on Offer

  • Competitive annual salary ranging from MYR 84000 to MYR 120000
  • Be part of a technology-driven organization recognized for innovation and global best practices
  • Structured career progression with ongoing learning and professional development opportunities
  • Inclusive and collaborative team culture that encourages knowledge sharing and continuous improvement
  • Permanent opportunity with long-term career growth

If you enjoy solving complex technical issues, working with cutting-edge trading platforms, and collaborating with global teams, we'd love to hear from you.

Contact
Elaine Ho
Quote job ref
JN-072026-7060662
Phone number
+60 3 2302 4058

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Financial Services
Location
Cyberjaya
Contract Type
Permanent
Consultant name
Elaine Ho
Consultant contact
+60 3 2302 4058
Job Reference
JN-072026-7060662
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.