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The Order Management Specialist serves as the central point of coordination between customers, suppliers, and internal stakeholders to ensure timely, accurate, and high-quality order fulfilment. This role is accountable for managing the end-to-end order process, maintaining customer satisfaction, and ensuring compliance with internal controls and service standards.
This role is for ensuring the effective delivery of Order to Cash to the business. The role involves spearheading continuous improvement and automation initiatives.
The Customer Service, TH Speaker is responsible for providing first-rate customer service for a transport & distribution company based in Kuala Lumpur. The role requires fluency in Thai and high-level communication skills.
Provide a daily operational and documentation support related to Account Receivables, invoice processing, credit reviews for order management, receipt allocation etc.
The role involves reaching out to potential customers to promote the products and services, managing leads, and supporting sales efforts through effective communication and relationship-building
Join our client who is a leading Aerospace expert as a Customer Support Specialist based in the Klang Valley region.
This role involves overseeing daily operations, enhancing customer satisfaction, improving team performance, and ensuring effective coordination between internal and external teams. It also includes handling customer issues, optimizing processes, supporting business development efforts, and leading the team with a focus on service quality and responsiveness.
Handles customer inquiries by phone or email, resolving issues independently while adhering to the organization's service standards. Manages routine customer concerns as the first point of escalation, occasionally adapting standard procedures to address specific needs.
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