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The candidate will work to maintain, install, document, and customize the mainframe operating system and installed software. The candidate will be required to diagnose system and performance problems, execute configuration changes, implement vendor supplied software and work on project related tasks.
Main objective is to increase the sales within SEA, under the coordination of the management team. Coordination of local dealers, control of the client portfolio, and creation of new positive opportunities. Accelerate the development and growth of profitable targets.
The role is responsible to manage the indirect sourcing and contract management for indirect categories.
Address customer inquiries through various channels like email, phone, or online. Additionally, work closely with different teams to meet customer needs.
As part of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.
Act as the primary customer contact for services, has overall responsibility for the daily management of assigned customer accounts, handling any issues arising, escalating as appropriate, providing status reporting to all stakeholders and maintaining high levels of customer satisfaction. Interface Customers, Sales Commercial Team, as well as communicating with internal departments.
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